Dental Administrator/Level 1 Assistant (Endodontics)

• Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms.
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program.
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth.
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth.

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.
  
  

• Prepare treatment rooms, instruments, and materials for procedures, ensuring a clean and safe environment.
• Assist dentists and hygienists during treatments, maintaining patient comfort and workflow.
• Take dental X-rays and digital images as required.
• Perform instrument sterilization and infection control following IPAC standards.
• Update patient charts and provide education on oral hygiene and post-treatment care.
• Support scheduling, patient flow, and administrative tasks.
• Collaborate with the dental team to deliver efficient, high-quality care.
• Follow all privacy, safety, and regulatory guidelines.
• Establish strong patient relationships while maintaining ethical professional behaviour.
  
  

• HARP certification is required.
• Previous dental administration experience is required.

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.https://www.dentalcorp.ca/site/home