Job Description
Job Description
Salary : Intro
AskCipher is revolutionizing how businesses interact with their enterprise applications. Our AI-powered platform (powered by Cipher) enables seamless interaction with NetSuite, Salesforce, Quickbase, and other business applications through natural language. We're building the future of work where complex business operations become conversational.
Founded by Appficiency Inc. (est. 2014), we're a fast-growing team of 100+ professionals across Canada, USA, Philippines, India, Singapore, Pakistan, Europe, and the Middle East. Our BHAG : Solve the most complex business technology challenges.
The Value
Youll experience accelerated growth by tackling complex, real-world infrastructure challenges and working on global-scale systems from day one, supported by mentorship from experienced engineers and founders. Youll have a clear career path with real influence over infrastructure decisions as we scale. The role offers exposure to a modern tech stack, including cutting-edge AI / LLM infrastructure, international-scale and compliance-ready systems, and opportunities to experiment with new tools while solving meaningful distributed systems problems.
Youll also enjoy the pace and ownership of a startup environment combined with the stability of Appficiencys 10+ years in the market and 100+ employee base, where product-market fit is proven, customer adoption is growing, and your work has a direct, visible impact on users and revenue through fast feedback loops.
The Talent
Were looking for a DevOps Engineer whos ready to level up. Youve got 2-4 years under your belt, you've shipped real infrastructure, and you're hungry to take on bigger challenges. This is your chance to work on global-scale systems, learn from complex problems, and grow into a senior role faster than you would at a big company.
We need someone who's eager to learn, isn't afraid to ask questions, and wants to build something meaningful. You'll have mentorship, autonomy, and the opportunity to make a real impact as we scale across North America, Europe, and Asia-Pacific.
The Commitment
Infrastructure & Cloud (GCP)
- Help manage and optimize our Google Cloud Platform infrastructure
- Deploy and maintain services across multiple regions (Canada, EU, APAC)
- Learn to architect for high availability and disaster recovery
- Monitor costs and implement optimization strategies
CI / CD & Deployments
Build and maintain deployment pipelines in Vercel for Next.js applicationsAutomate testing, builds, and deployments with GitHub ActionsHelp development teams ship code faster and saferImplement GitOps workflows and best practicesContainer Management
Work with Kubernetes clusters and Docker containersDeploy, scale, and troubleshoot containerized applicationsOptimize container builds and resource usageLearn advanced K8S patterns (service mesh, operators, etc.)Monitoring & Uptime
Set up monitoring, alerting, and dashboards for system healthTrack uptime, performance metrics, and error ratesParticipate in on-call rotation and incident responseHelp establish SRE practices and reliability standardsSecurity & Compliance
Implement security best practices (IAM, secrets management, network policies)Learn international compliance requirements (GDPR, PIPEDA, data sovereignty)Conduct security audits and vulnerability scanningManage SSL / TLS certificates and encryptionCollaboration
Support developers working with Postgres, Next.js, and PythonWrite documentation and runbooksShare knowledge with the teamContribute to infrastructure-as-code and automation environments.The Essentials
24 years of experience in DevOps, SRE, or Infrastructure EngineeringDegree in Computer Science, Computer Engineering, or equivalent practical experienceHands-on experience deploying and managing services on GCPProduction experience with Kubernetes and DockerExperience building or maintaining CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI)Strong Linux / Unix command-line and shell scripting skillsProficient with Git and GitHub workflowsExposure to Vercel or similar edge platforms (Netlify, Cloudflare Pages)Working knowledge of Postgres (backups, monitoring, basic administration)Familiarity with Next.js or modern JavaScript frameworksExperience supporting Python applicationsExperience with Infrastructure as Code (Terraform, Pulumi, CloudFormation)Familiarity with monitoring / observability tools (Prometheus, Grafana, Datadog, New Relic)Nice to Haves
Experience with international deployments or compliance requirementsContributions to open-source projectsPersonal projects or side hustles using modern DevOps toolsExperience with service mesh technologies (Istio, Linkerd)Familiarity with AI / ML infrastructureGCP certifications (or actively working toward them)Technical blog posts, talks, or conference presentationsWhat Makes You Stand Out
Curious learner : You read docs, experiment, and figure things outProblem solver : You don't give up when things breakClear communicator : You can explain technical concepts to non-technical teammatesTeam player : You help others and ask for help when neededBias for action : You ship things and iterate, rather than overthinkingGrowth mindset : You see challenges as opportunities to level up