Apple Partner Specialist

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Sales jobs can be rewarding and exciting. Technology sales jobs with CDW can be doubly so as we are the technology experts Canadian companies turn to most to solve all their IT needs. An innovative Fortune 200 leader, we believe in building meaningful and trusted customer relationships through innovative technology solutions and the dedicated efforts and talents of our IT Sales Representatives and Partner Success Specialists.

The CDW Partner Specialist position is focused on supporting CDW Account Managers with technical presales questions on a specific assigned vendor partner while conducting proactive activities to increase sales. Partner Specialists will have direct day-to-day contact with CDW Account Managers and engagement with customers. The Partner Specialist role is also responsible for educating Account Managers on the technologies and resources available to them for their assigned vendor partner.

What you’ll do :

• Responsible for answering presales technical questions relating to their assigned partner or category
• Responsible for reviewing quotes and orders to minimize RMAs and identify potential add-on opportunities.
• Educating account managers on the products and resources to help them become as self-sufficient as possible in regard to the product and product offerings.
• Identify tools for increasing CDW Account Manager productivity.
• Obtain relevant industry certifications and attend approved outside trainings as required
• Daily tracking of interactions with Account Managers, training and other job-related activities.
• In office 1-2 times a week to build connections with sales.
• Conduct conference calls and customer presentations as necessary.
• Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers.
• Assist assigned Partners with internal marketing efforts at CDW designed to increase sales as well as participate in events in person (which some could be outside work hours).
• Concentrate on certain areas of technology driven by partner focus or company technology objectives.

What you’ll need to succeed :

Must-have

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

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