Software Developer

Software Developer

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading‑edge technology. We drive large‑scale, complex, and high‑visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.

Who we are looking for : We are seeking a Software Developer with strong programming skills and a passion for client‑facing support. This role blends software development, quality assurance, and technical support, with a focus on maintaining and enhancing our deployed solutions.

What You’ll Do

• Development of integrated frontend and backend interfaces.
• Conduct quality assurance testing against our NOMS and Cartograph software and identify software bugs, document and take corrective action where applicable.
• Provide ongoing support and maintenance of our software solutions deployed at client sites including software updates, new application development, and support.
• Provide Tier3 support to our ISP clients and diagnose and resolve service‑impacting issues, with the understanding that at times this work may be required after regular business hours.
• Participate as a member of our team responding to customer support requirements during regular business hours between 9am – 5pm Eastern Monday - Friday and on a rotating afternoon shift between the hours of 12pm – 8pm Eastern Monday - Friday.
• Participate in a rotating on‑call schedule after‑hours.
• Provide training to clients in the use of software and applications.
• Provide software development support to Clearcable Systems Administrators related to Linux side scripting and programs.
• Create technical documents for new software programs.
• Provide assessment of work effort / hours for any custom development.
• Manage project timelines and tasks.
• Promote a positive attitude and provide guidance and motivation to the team.

What you Bring

Education and Experience

What’s in it for you

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of resources, growth opportunities, discounts, and perks.

Competitive salary & annual bonus.

Discounts

Paid time off for volunteering

Wellness Programs

Our commitment to the environment and diversity

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule : Full time

Shift : Day

Length of Contract : Not Applicable (Regular Position)

Work Location : 141 Hester Street (108), Hamilton, ON

Travel Requirements : Up to 10%

Background Check(s) Required : Criminal Record and Credit Check

Posting Category / Function : Technology & Engineering

Requisition ID : 313581

Location : Hamilton, ON, CA

Posting Notes : Technology

Being a Rogers team member comes with some great perks & benefits including :

#J-18808-Ljbffr