administrative assistant

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Supervise other workers
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Oversee payroll administration
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Recruit and hire workers and carry out related staffing actions
• Recruit and hire staff
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support
• Supervise office and volunteer staff
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• Google Docs
• MS Outlook
• MS Windows
• MS Office

Personal suitability

• Ability to multitask
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Reliability
• Time management
• Adaptability
• Quick learner

Experience

• 1 year to less than 2 years