Specialist, Milestone Program

Overview

At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause : turning insight into opportunity for clients and communities around the world.

As part of the National HR team within Business Enablement Services (BES), the Employee Experience Centre of Excellence focuses on key moments that matter through the talent development lifecycle-including onboarding, performance development, employee listening and engagement, and leadership milestone programs.

Reporting to the Senior Manager, Milestone Programs, this role is primarily responsible for the operational planning, delivery, and continuous improvement of our suite of Leadership Milestone Programs and National Onboarding Experience. While the focus is on learning program support, you will also contribute to event logistics and execution for major program events.

What you will do

Learning & Development (75%)

• Serve as the primary point of contact for participants in onboarding and leadership programs, managing communications, registrations, inquiries, and feedback.
• Lead operational and logistical support for virtual, hybrid, and in-person learning programs, collaborating with internal teams (HR, IT, Learning Technology, Communications) to develop and deliver engaging program content.
• Support the development, design, and troubleshooting of online learning platforms and resources, ensuring a seamless participant experience.
• Monitor trends, resolve issues, and contribute to ongoing improvements in onboarding and milestone programs.
• Track learning credits, maintain accurate records, and support reporting requirements.
• Collaborate with external vendors for learning content development and platform support.
• Recommend and implement new learning technologies and digital tools to enhance program delivery.

Event Support (25%)

What you bring to the role

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders nationally in our English speaking provinces while at KPMG.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG's Trusted AI framework.

We believe technology should empower human judgment, not replace it. It's one of the many ways we're delivering on our vision of being a technology-first, people-driven firm.