Learning & Development Advisor

Join to apply for the Learning & Development Advisor role at Westland Insurance Group Ltd.

We’re searching for a Learning & Development Advisor in our Business Technology Enablement Office. This hybrid position is based at our Head Office in Surrey, BC .

Expected Compensation : $63,200 to $79,000 based on a 35‑hour work week. The actual offered salary will depend on the successful candidate’s qualifications and experience, market conditions, and internal equity.

Westland is committed to continuous learning. Employees can grow their potential, and we provide financial assistance for approved work‑related training or development courses leading to certification, as well as programs such as seminars and conferences.

Overview

As a Learning & Development Advisor , you will be part of the Business Technology Enablement Office, helping employees build their skills and knowledge. Your main role is to design and deliver training programs related to insurance and technology, creating learning materials in formats such as videos, guides, instructor‑led and eLearning courses.

You will support key projects such as improving learning programs, training on enterprise software, onboarding new employees and acquisition offices, and leading communications and change‑management efforts for our employees.

Responsibilities

• Work with subject matter experts to adapt and localise best‑in‑class learning resources for our employees, including continuing education accredited courses, virtual instructor‑led training, eLearning modules, and role‑specific learning paths.
• Facilitate interactive learning sessions virtually and occasionally in person.
• Conduct needs assessments to identify training requirements across teams.
• Keep marketing and learning materials up to date, including job aids, SharePoint pages, and eLearning courses, based on system or product changes.
• Become a subject matter expert on the broker management system.
• Test all eLearning courses before publishing to ensure a smooth user experience.
• Build and maintain strong relationships with managers, leaders, and external partners.
• Help measure training effectiveness, manage feedback, and recommend improvements.
• Advise learners and business teams on development options when needed.
• Support video content creation and editing.
• Stay informed about changes in the insurance industry, Westland’s products, and adult learning best practices.

Qualifications

Why You’ll Love Westland

Optional Statement

Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants’ disability‑related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability‑related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca .

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