Order Entry & Invoicing Associate

Order Entry & Invoicing Associate – Demant

Purpose of the Position : To maintain the accuracy and integrity of orders in the ERP system through accurate order entry and invoicing of all products. Please note that this is an entry level role.

Responsibilities

Order Entry and Invoicing :

• Generate and invoice all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, and service orders.
• Input sales orders into the ERP system.
• Regularly interact with Production, Client Services, Audiology, and accounting over the telephone or via email regarding orders.
• Responsible for accurate documentation of ITE, BTE, Accessories and Ear Mold and consignment aids.
• Generate all invoices for both ITE, BTE hearing aids, Ear Molds and accessories using the ERP system.
• Monitor and enter all orders from Email, Deskpro, and Web orders.
• Update service card with any changes.
• Update orders as needed at invoicing (warranty, account, pricing, etc.), and update all service codes.

Returns :

Production Callback Support :

Common duties :

Qualifications

To perform this job successfully, an individual must be able to perform each major duty and accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability needed.

Additional Information

Supervision Received : Primary reporting relationship is typically to the department Manager, Order Entry, and Invoicing. Assignments are performed under minimal direction.

Supervision Exercised : Has no supervisory responsibilities but may provide guidance and training to less experienced employees in the department or functional area.

Internal and External Contacts : Routinely interacts with other team members in the Order Entry and Invoicing team, Operations team, and the Senior Director – Operations. Contacts are intermittent with non-management and management staff in Accounting and Client Services for routine assignments.

Health and Safety, Personal Protective Equipment : There is no current mandatory or recommended PPE for this position.

This job description is not intended to be, nor should it be construed as, a contract of employment, nor as an exhaustive statement of duties, responsibilities, or requirements. The Company reserves the right to revise this job description at any time.

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