Document Production Manager

Document Production Manager at Gowling WLG

Base pay range : CA$107,000 / year – CA$132,000 / year

Gowling WLG is an international law firm with a commitment to excellence. Our culture is grounded in shared values : Raise the Bar, Embrace Differences, and Thrive Together. We build a workplace that is high‑performing, supportive, and empowering for all team members.

Role Overview

The Document Production Group Manager leads and oversees the day‑to‑day operations of the Document Production Group. The role requires strong leadership, organizational skills, and a passion for mentoring team members to foster a collaborative environment.

Location : Any Canadian office. The position may occasionally require work during evenings, weekends, or holidays.

Responsibilities

• Provide high‑level operational, strategic, and administrative support for the Document Production Group.
• Manage workflows, allocate work, and identify gaps to implement process improvements that enhance efficiency.
• Advise team members on administrative and procedural policies to ensure compliance within a shared services model.
• Communicate with professionals and legal administrative assistants to clarify directions and requests, following up on work product as necessary.
• Provide input on the selection and use of software and tools to deliver high‑quality documentation.
• Responsible for hiring, training, and performance management of the Document Production Group team.
• Review, design, and refresh processes related to document production to build efficiencies and improvements.
• Act as a resource regarding standards of document preparation and provide direction on software applications.
• Run reports and deliver insights into performance, trends, and challenges for department operations and projects.
• When required, work alongside specialists to produce high‑quality documents.
• Other duties as assigned.

Qualifications

Benefits and Perks

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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