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night clerk
night clerkBlackfalds Motor Inn • Blackfalds, AB, CA
night clerk

night clerk

Blackfalds Motor Inn • Blackfalds, AB, CA
Il y a plus de 30 jours
Type de contrat
  • Permanent
Description de poste
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 44 hours per week
  • Education:
  • Expérience:

    • Education

  • Secondary (high) school graduation certificate

    • Work setting

  • Hotel, motel, resort
  • Remote location

    • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

    • Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

    • Security and safety

  • Criminal record check

    • Transportation/travel information

  • Own transportation

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

    • Personal suitability

  • Efficient interpersonal skills
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

    • Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?

    • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Morning
  • Night

    • Experience

  • Experience an asset

    • Employment terms options

  • Day
  • Weekend
  • Overtime required
  • Overtime available

    • Other benefits

  • On-site housing options
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Night clerk • Blackfalds, AB, CA

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