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night clerk
night clerkBlackfalds Motor Inn • Blackfalds, AB, CA
night clerk

night clerk

Blackfalds Motor Inn • Blackfalds, AB, CA
30+ days ago
Job type
  • Permanent
Job description
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 30 to 44 hours per week
  • Education :
  • Expérience :
  • Education

    • Secondary (high) school graduation certificate
    • Work setting

    • Hotel, motel, resort
    • Remote location
    • Tasks

    • Investigate complaints and claims
    • Register arriving guests and assign rooms
    • Resolve complaints and claims
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients / guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Provide customer service
    • Computer and technology knowledge

    • Multi-line switchboard
    • Word processing software
    • Computerized bookkeeping system
    • Central reservation system (CRS)
    • Spreadsheet
    • Internet
    • Security and safety

    • Criminal record check
    • Transportation / travel information

    • Own transportation
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Standing for extended periods
    • Work under pressure
    • Personal suitability

    • Efficient interpersonal skills
    • Flexibility
    • Judgement
    • Organized
    • Reliability
    • Team player
    • Screening questions

    • Are you authorized to work in Canada?
    • Are you available for shift or on-call work?
    • Employment terms options

    • Early morning
    • Evening
    • Shift
    • Morning
    • Night
    • Experience

    • Experience an asset
    • Employment terms options

    • Day
    • Weekend
    • Overtime required
    • Overtime available
    • Other benefits

    • On-site housing options
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    Night clerk • Blackfalds, AB, CA

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