Program Assistant

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world. For a more in-depth understanding of our vision, core values and ongoing work, please see our .

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people.

Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

The team

The Ted Rogers School of Management at Toronto Metropolitan University (TRSM) is developing collaborative, creative leaders who will drive 21st century business forward while making a positive impact on society. Home to 13,000+ students and more than 250 industry-connected faculty, TRSM is Canada's leading diverse, entrepreneurial business school centred in an urban learning environment. TRSM offers 12 Bachelor of Commerce degrees, one Bachelor of Health Administration degree, the Ted Rogers MBA, a Professional Masters Diploma in Accounting, Executive Education courses, a Masters of Science in Management, a Master of Health Administration in Community Care, and a PhD in Management. TRSM is also home to 15 innovative research centres, institutes, and labs.

The Opportunity

Are you energized by helping people grow, excel, and reach their full potential? At the Ted Rogers School of Management, one of Canada’s leading business schools, we offer Executive Education programs for organizations in a variety of industries and sectors (private, public and non-profit). We’re looking for a Program Assistant who thrives in a fast-paced, learner-focused environment and loves being at the heart of Executive Education.

As a Program Assistant, you’ll be the first point of connection for faculty and participants, providing guidance, information, and high-quality support that helps Executive Education programs run seamlessly. You’ll keep operations humming by coordinating administrative processes, preparing materials, responding to inquiries, planning and executing events, and ensuring an exceptional experience from start to finish for our clients.

You’ll also put your analytical skills to work by compiling data, conducting basic research, and supporting decision-making that strengthens programs and drives continuous improvement. Whether you’re supporting instructors, helping participants navigate their learning journey, or collaborating with colleagues across TRSM, you’ll play a vital role in shaping career-advancing, leadership-building programs that empower professionals from around the world.

If you’re organized, enjoy working on multiple initiatives, and excited to contribute to the success of Executive Education at TRSM, this role offers a front-row seat to impact, innovation, and lifelong learning.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications :

• Completion of a post-secondary diploma in office administration, business administration or a related field.
• Minimum of three (3) years of experience in a similar role within an office environment.
• Experience with database applications. Salesforce and Blackthorn user experience is preferred.
• Experience in word processing, report preparation, data visualization, use of Canva for presentations, office procedures / practices, scheduling, and event coordination.
• Experience organizing events involving external partners.
• Demonstrated knowledge of MS Office (Word, PowerPoint, Excel, etc.), Google Workspace as well as administrative, client service, oral, and written communication, and time management skills.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.