Program Manager

Cella by Randstad Digital is currently recruiting for a dynamic Program / Account Manager to join the creative team of one of our premier clients in the retail and brand space. This is a high-impact, 6-month contract role (with the potential to extend through the end of the year) based in Toronto, operating on a hybrid schedule (3-4 days in-office and on-set as required).

This is a time-sensitive opportunity starting in mid-to-late March. If you are a strategic thinker with a passion for storytelling and omni-channel execution, we encourage you to apply promptly by sharing your resume and a portfolio of relevant work samples.

The Program Manager is the strategic bridge between marketing objectives and creative execution. You will be responsible for establishing and executing omni-channel content programs that create a seamless, optimized journey for the customer. Following a "create once, publish everywhere" philosophy, you will work across eCommerce, digital, print, and in-store channels to ensure brand consistency and high-performing creative output.

Advantages
High-Profile Collaboration: Work with diverse cross-functional groups in eCommerce, strategic marketing, and production.

Creative Influence: Lead the charge in translating complex marketing goals into inspiring, story-driven content.

Dynamic Work Environment: A hybrid model that combines the flexibility of remote work with the energy of in-person collaboration and live production sets.

Responsibilities
Translate high-level marketing objectives into results-driven, creative content that focuses on customer storytelling.

Lead the end-to-end execution of strategies from conception to market, leveraging internal creative and production teams for both paid and organic channels.

Act as the primary point of contact for internal stakeholders, evaluating requirements, developing omni-channel briefs, and identifying resource needs.

Establish and manage comprehensive project timelines, budgets, and deliverables.

Chair and lead creative presentation meetings, advocating for creative work, building consensus, and communicating feedback to the project team (Designers, Writers, and Producers).

Partner closely with Content Producers to find innovative solutions for original photography and video requirements.


Qualifications
Education: University degree in Business, Commerce, Marketing, or a related field.

Professional Experience: 5+ years of experience in account management or creative project management within an agency or internal creative department.

Technical Knowledge: Proven success leading multi-channel creative programs (digital and traditional) with a strong understanding of paid media and creative best practices.

Systems Proficiency: Expert-level skills in Microsoft Office, Project Management tools, and creative workflow systems.

Production Expertise (Bonus): Previous experience managing in-house shoots, production logistics, and SKU management is highly desirable.

Summary
This role is ideal for a proactive leader who excels at navigating complex organizational structures to deliver cohesive brand experiences. If you have a track record of managing large-scale creative programs and thrive in a fast-paced, collaborative environment, we want to hear from you.

Don’t miss out on this opportunity—apply today!

Cella by Randstad Digital uses artificial intelligence to help our recruiters screen, assess and select qualified talent for this role and others within our database. Although Cella by Randstad Digital uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.