Program Manager

Our client is seeking a dynamic Program Manager to lead and execute omni-channel content marketing programs. In this role, you'll be responsible for creating a consistent and optimized customer journey across all touchpoints, from digital to in-store. This is a contract position based in Toronto and requires onsite work -four days / week. The role is being offered as a six month contract with the opportunity to extend.

Advantages

This is an excellent opportunity to manage large-scale creative programs for a well-known retail brand. You'll work with a variety of teams, including e-Commerce, digital marketing, and in-store marketing, giving you a chance to make a significant impact across all customer channels. You will be at the forefront of a 'create once, publish everywhere' content philosophy. The role offers the chance to leverage your experience in both traditional and digital marketing and would manage campaigns across social / paid media and production.

Responsibilities

Translate marketing objectives into creative, results-driven omni-channel content programs.

Collaborate with cross-functional groups to integrate content and ensure a seamless customer journey.

Establish and manage project timelines, deliverables, and budgets, providing consistent status updates to stakeholders.

Measure the performance of creative campaigns using data, and present insights to leadership.

Execute strategies from concept to market, leveraging creative and production teams.

Manage internal client requests, evaluate requirements, and develop omni-channel briefs and project plans.

Lead meetings to present creative work, gather feedback, and build consensus on next steps.

Collaborate closely with content producers on project requirements, particularly for video and photography.

Qualifications

A university degree in business, marketing, or a related field.

5+ years of experience in account management or creative project management, ideally within an agency or creative team.

Proven track record of successfully leading both small and large creative programs across all media channels.

Experience managing programs for both digital and traditional marketing, with an understanding of paid media and creative execution best practices.

Expertise in Microsoft Office, Project Management (PM) Tools, and Workflow systems.

Experience with Wrike is a definite asset.

Standout candidates will have a background in advertising agencies and as an account manager.

Summary

We are seeking an experienced Program Manager with 5+ years of experience in creative project management to lead omni-channel content programs. The ideal candidate will be a creative and courageous leader with a strong understanding of both digital and traditional marketing. This is a six month contract position in Toronto with the potential for extension. Please apply by submitting your resume.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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