Salesforce Administrator

Our client is a global flooring manufacturing company with an office in Montreal. They are looking to add a Salesforce Administrator to their newly formed Salesforce Team.

In this role the successful candidate will work closely within the team to support the Salesforce Sales, Service, SFMC platforms.

• Assess, define, implement, and communicate Salesforce solutions to both technical and non-technical audiences
• The ability to communicate solutions to problems to varied audiences and stakeholders
• A Salesforce Administrator who is passionate about enabling teams to leverage Salesforce capabilities to design solutions driving business value
• Working closely with business stakeholders, product managers and analysts to design solutions through the full life cycle
• Ability to express complex concepts in plain language to reach broader audiences
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Monitor and improve user permissions and user adoption
• New user and ongoing user training
• Technical documentation

Qualifications:

• 2+ years hands-on configuration experience with SFDC solutions, especially Service Cloud and Lightning experience
• Demonstrate deep knowledge of SDLC best practices for SDFC solution development
• Ability to define implementation scope and provide estimates on effort required to build the solution
• Committed to continuous learning and development
• Must hold at least one Salesforce Certification

Thank you for your interest.