Service Advisor

Job Description

Job Description

We are seeking our next great team member to join our Service Department as an Automotive Service Advisor.

You are the liaison between the customer and automobile service technicians. You will work with customers to determine problems with a vehicle and provide technicians with accurate repair descriptions.

Job Duties

• Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem
• Create work orders, describing customer concerns to help technicians diagnose what repairs are needed
• Maintain customer rapport by explaining estimates and expected return of vehicle
• Obtain the customer’s approval for estimates and answer questions and address concerns the customer may have
• Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their vehicle repair

Ideal Requirements

Who we are and what to expect :

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!