Receptionist

SUMMARY

As a receptionist, you will be responsible for answering inquiries and providing information to the public, customers, and visitors of the assigned department or organization. Operating telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greeting persons entering establishment, determining nature and purpose of visit, and directing or escorting them to specific destinations. Performing administrative support tasks as needed.

KEY DUTIES AND RESPONSIBILITIES

• Creates a welcoming environment, greet visitors in a friendly manner; answer and redirect phone calls; manage mail, faxes, and shipments; send and respond to emails; manage printing and copying.
• Ensuring visitors sign into system and receive emergency protocol and are issued/wear identification badges
• Oversee standard office equipment and supplies, Office supplies and stationaries and report any malfunctions to the appropriate person or department
• Prepare conference rooms for meetings and organize catering, as requested
• Takes customer complaints or issues and pass them on to the appropriate parties
• Schedules travel and manages expense reporting for company executives
• Organizes and files company documents either electronically or with a paper filing system
• Assisting in operational departments with data entry as and when required along with Managing approvals, keeping record, uploading Invoices, and provides all team with necessary support when required.
• Managing CODs (Cheques on Demand), while keeping record of all incoming cheques, their data entries, copies and sending to the lockbox

Quality, Health & Safety:

• Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location
• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

• Completion of High School
• Minimum of 2 years of Reception and/or Customer Service Experience

Skills and Competencies

• Good command, both verbal and written, English skills.
• Ability to create collaborative engagements and active listening
• Service oriented and able to resolve customer grievances
• Strong interpersonal skills, building professional relationships internally and externally
• Ability to multi-task, plan, prioritize and manage time effectively in order to meet goals and achieve results
• Both a team builder and a team-player
• Excellent organizational and time management skills

Language and Computer Skills

• English is the principal language for this position, additional languages may be required in other locations.
• Ability to communicate effectively in a diverse multicultural environment.
• Microsoft Office suite

Physical Demands

• Prolonged periods sitting and standing at a desk and working on a computer
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV – Global transport and logistic

Qu’est-ce qui vous pousse à bouger?

Chez DSV, nous bougeons plus que des marchandises. Nous propulsons les carrières, les ambitions et les opportunités. Avec près de 150 000 collègues dans plus de 90 pays, nous sommes un leader mondial du transport et de la logistique et ce sont nos collaborateurs qui donnent vie à nos services et solutions au quotidien.

Des opérations de première ligne aux fonctions commerciales, chaque rôle contribue à maintenir les chaînes d’approvisionnement fluides et les sociétés en fonctionnement. C’est l’endroit où les personnes, les carrières et les idées continuent d’avancer. Nous valorisons la transparence dans notre façon de communiquer et de collaborer. Et où nous gagnons ensemble en nous soutenant mutuellement, en nous défiant les uns les autres et en obtenant des résultats en équipe.

Start here. Go anywhere

C’est notre promesse de mouvement. Une promesse que votre travail compte, que votre contribution compte et que votre carrière peut aller aussi loin que votre ambition l’exige.

Si vous cherchez à avoir un impact, développer votre carrière et faire partie de quelque chose de plus grand – DSV est l’endroit où il faut être.

Visitez et suivez-nous sur , and

#StartHereGoAnywhere #LifeAtDSV

DSV n’utilise pas l’IA pour sélectionner les candidats