Senior Product Team Lead

Matchpoint Solutions is a fast-growing global IT and Engineering services firm delivering innovative technology solutions to leading enterprises including Uber, Robinhood, Netflix, Airbnb, Google, and more. With a growing international presence across North America, Europe, Asia, and South America, we help organizations turn ideas into outcomes through cutting-edge technology, industry best practices, and deep technical expertise.

We're expanding our team and looking for driven professionals who want to build impactful solutions in a collaborative, high-growth environment.

Position: Senior Product Team Lead

Location: 142 Prom. du Portage, Gatineau, QC J8X 2K3

Contract: 6 months, potential for extension

Type of Role: Hybrid

Pay Range: CAD 75 to CAD 81

Role Purpose

• The Senior Product Team Lead is a senior product delivery leadership role responsible for translating business strategy, user needs, and Enterprise Management System priorities into a clear product vision, roadmap, and executable backlog.
• The role connects business, product, architecture, engineering, data, change, operations, and delivery teams to ensure product features and business capabilities are planned, prioritized, designed, delivered, adopted, and measured against intended outcomes. The Senior Product Team Lead provides end-to-end leadership across product discovery, value definition, roadmap development, feature prioritization, backlog readiness, release planning, dependency management, stakeholder alignment, adoption, and benefits realization. The role combines product management discipline, human-centered design, Agile leadership, and delivery accountability to maximize value and improve delivery predictability.

Scope & Accountability

• Leads product strategy and delivery for a defined product, value stream, business capability, or portfolio within a large and complex transformation program.
• Owns the product vision, roadmap, priorities, feature backlog, and value-based sequencing of work within the team's scope.
• Establishes an integrated view of business outcomes, user needs, features, dependencies, risks, capacity, releases, adoption requirements, and benefits.
• Translates strategic priorities into clear product outcomes, features, acceptance criteria, and achievable delivery commitments.
• Orchestrates delivery across business, product, architecture, engineering, data, integration, security, testing, change, training, operations, and partner teams.
• Provides leadership on product trade-offs, scope, sequencing, dependencies, readiness, and escalation while protecting intended business value.
• Ensures product decisions are informed by user research, human-centered design, operational realities, data, and measurable outcomes.
• Drives continuous improvement in product practices, delivery predictability, stakeholder engagement, user adoption, and benefits realization.

Key Responsibilities

• Product vision and strategy: Define and communicate a compelling product vision that connects enterprise strategy, business outcomes, user needs, and technology direction.
• Roadmap and value planning: Develop and maintain an outcome-based roadmap that identifies target capabilities, releases, milestones, dependencies, adoption needs, and measurable benefits.
• Discovery and human-centered design: Lead discovery with users and stakeholders to understand problems, validate needs, test assumptions, and shape solutions that are usable, feasible, viable, and desirable.
• Backlog management: Establish, refine, and prioritize the product and feature backlog, ensuring items are clearly defined, appropriately sequenced, and ready for delivery.
• Feature definition and acceptance: Translate business requirements into epics, features, user stories, acceptance criteria, and measurable outcomes; confirm delivered capabilities meet agreed intent.
• Planning and prioritization: Lead product planning and prioritization across teams and Agile Release Trains, balancing value, urgency, risk, dependencies, capacity, and technical considerations.
• Delivery leadership: Guide features from concept through design, build, test, release, adoption, and stabilization while maintaining transparent progress and timely decisions.
• Dependency management: Identify and proactively manage dependencies across teams, architecture, platforms, data, integrations, vendors, environments, releases, and business readiness.
• Stakeholder alignment: Facilitate decisions with business owners, users, executives, architecture, delivery, and operations; resolve competing priorities and maintain shared accountability.
• Agile leadership: Provide product leadership through planning events, backlog refinement, reviews, demonstrations, retrospectives, and other relevant Agile ceremonies.
• Adoption and change readiness: Partner with change, communications, training, and operational teams to prepare users, processes, support models, and data for successful adoption.
• Value measurement: Define product outcomes and key performance indicators, monitor adoption and performance, and use evidence and feedback to guide future investment.
• Continuous improvement: Improve product management, team flow, decision quality, delivery predictability, user experience, and realized business value.

Key Interfaces

Client Leadership

• Executive sponsors and program leadership
• Business owners, subject-matter experts, and end-user representatives
• Portfolio, product, service, and operational leaders
• Enterprise and solution architecture
• Change, training, communications, service, and support leadership

Fujitsu Leadership & Delivery

• Account and delivery leadership
• Program and project executives
• Product Managers, Product Owners, business analysts, and experience-design teams
• Chief Solution Architect and enterprise, solution, and technical architects
• Engineering, data, integration, security, testing, platform, infrastructure, and operations teams
• Global Delivery Centers

Partners & Third Parties

• Technology partners and software or platform providers
• System integrators and specialist delivery partners
• Subcontractors and external service providers

Qualifications & Experience

• 10+ years of experience in product management, product ownership, business transformation, enterprise applications, digital delivery, or complex technology programs.
• 5+ years in a senior product leadership, Product Manager, Product Owner, or comparable role with accountability for cross-functional delivery teams and business outcomes.
• Proven experience leading product strategy and delivery for large-scale Enterprise Management System, ERP, CRM, case management, cloud, digital, or comparable enterprise transformation programs.
• Demonstrated experience developing product visions, outcome-based roadmaps, Product Books or equivalent product artifacts, and prioritized feature backlogs.
• Strong experience facilitating stakeholder prioritization and converting business needs into epics, features, user stories, acceptance criteria, and release plans.
• 3+ years of practical experience with Agile or scaled Agile delivery, including planning events, backlog refinement, Agile Release Trains, product increments, demonstrations, and retrospectives.
• Demonstrated experience applying human-centered design, user research, journey mapping, prototyping, usability testing, or service design to product decisions.
• Experience managing dependencies across multiple products, teams, vendors, platforms, integrations, data domains, and releases.
• Proven ability to make value-based trade-offs among scope, schedule, capacity, quality, risk, architecture, user experience, and operational readiness.
• Experience defining product metrics and measuring adoption, service performance, user outcomes, benefits, and return on investment.
• Strong ability to translate complex business and technical information into clear priorities, decisions, recommendations, and actions for executive and delivery audiences.
• Demonstrated ability to lead through influence, resolve competing priorities, and build accountability in matrixed, multi-partner environments.
• Strong communication, facilitation, negotiation, analytical, stakeholder-management, and problem-solving skills.
• Bachelor's degree in business, technology, engineering, design, information systems, or a related discipline, or equivalent relevant professional experience.
• SAFe Product Manager/Product Owner, Scrum Product Owner, product management, human-centered design, change management, or comparable certification is preferred.

Mandatory Requirement:

• The Offeror must submit two project references that demonstrate that the proposed Product Team Lead has Product Management experience for an Enterprise Management System (EMS) project including carrying out all the following activities:
• Work with internal and external stakeholders to define and prioritize features.
• Maintain a prioritized, transformation backlog and stakeholder collaboration to inform the product roadmap.
• Provide direction to the Product Agile Release Trains (ARTs) through product vision, goals, and priorities included in Product Books; and
• Lead in the inclusion for human-centered design ensuring that products deliver on the experience, design principles, and meet the needs of clients and employees.

The candidate must demonstrate its experience through:

• Two distinct resource specific project references that collectively illustrate compliance with all requirements.
• For each project, the candidate must provide sufficient detail to clearly substantiate its experience, including a description of the project scope and objectives, the candidate's specific role, and responsibilities
• The key activities performed relevant to the role, the duration and timelines, and the outcomes achieved.
• The information provided should be clear, complete, and directly aligned to the criteria to enable an effective assessment of the Offeror's capability to meet the requirements.
• The project references must include:
• The name of the client organization.
• The project name and budget.
• The Contract number or reference number under which the project was executed.
• The start and end dates for each of the projects.
• Client Reference (must have been an employee of the client organization) name and contact information that can validate the resource's professional and personal skills performed during the project.
• A description of how the project served a large-scale Enterprise-wide environment of:
• 10,000 employees or more or for an organization with 5,000 users or more; and
• A description of how the experience was obtained by the proposed resource within the last 10 years

Core Competencies

• Product strategy and vision
• Business and user alignment
• Roadmap and value planning
• Human-centered design
• Backlog and feature management
• Stakeholder facilitation
• Agile and scaled Agile leadership
• Cross-functional orchestration
• Outcome and benefits management
• Delivery assurance
• Dependency and risk management
• Executive communication
• Release and adoption planning
• Matrix leadership and influence
• Data-informed decision-making
• Continuous improvement

Success Measures

• A clear, current, and outcome-based product vision and roadmap
• A prioritized, delivery-ready backlog aligned to business value and available capacity
• Predictable delivery of committed product increments and business capabilities
• Timely management of cross-team dependencies, risks, decisions, and escalations
• Strong stakeholder alignment and transparent product decision-making
• Effective user adoption and operational readiness for released capabilities
• Measurable improvement in user, service, operational, and business outcomes
• Continuous improvement in product practices, team flow, and delivery performance

Role Notes from Hiring Manager

• The Product Team Lead is a product and delivery leadership role, not solely a backlog administration or Agile coordination position. The focus is on connecting strategy, user need, and business value to executable product decisions and measurable delivery outcomes.
• The role does not replace the accountability of executive sponsors, business owners, Product Managers, Product Owners, architecture leaders, engineering managers, change leaders, or delivery executives. Instead, the Product Team Lead creates the integrated product direction, prioritization, and decision environment within which those leaders and their teams can operate successfully.
• This position may be deployed across Fujitsu's largest and most complex transformation programs and is expected to operate effectively with senior client stakeholders, Fujitsu leadership, global delivery teams, alliance partners, technology providers, and third-party organizations.

Matchpoint Solutions is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoffs, recall, transfers, leaves of absence, compensation, and training.