APPOINTMNET COORDINATOR

Drive Your Career Forward with Bannister — We’re Hiring an Appointment Coordinator!

Do you enjoy connecting with people and keeping things running smoothly behind the scenes? At Bannister Automotive Group, you’re not just booking appointments — you’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.

We’re looking for an Appointment Coordinator to join our Bannister Nissan of Chilliwack team. If you’re organized, customer-focused, and thrive in a fast-paced environment, this could be the opportunity you’ve been waiting for.

The Drive Ahead

• Schedule service appointments via phone, email, text, and other channels
• Respond to customer inquiries and follow up to ensure satisfaction
• Update and maintain accurate customer and vehicle records
• Support appointment reminders, promotions, and service notifications
• Coordinate with internal teams to facilitate smooth service flow

Performance Essentials

• Strong verbal and written communication skills
• Experience in sales, objection handling, appointment booking, and an understanding of vehicle maintenance is ideal
• Detail-oriented and able to multitask efficiently in a fast-paced setting
• Proficient or willing to learn MS Office and dealership software
• Previous customer service or administrative experience preferred
• Valid driver’s license and a clear abstract
• Full‑time availability — typically Monday to Friday (approx. 40 hours/week)

Bannister Accessories

• Competitive wages based on industry benchmarks
• Bonus available
• Extended benefits package, including health, dental, and vision care
• Group RSP contribution program for long-term financial support
• Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
• Ongoing training and professional development

Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.