Working Leader - Environment

Your Opportunity:

You’re dependable, efficient, and safety-minded, with a strong work ethic and ability to lead. Even without a formal title, people look to you for guidance. You may be the perfect fit for the REGULAR Full-Time Working Leader – Environmental Services role at High River Hospital This role supports a clean, safe, and healing environment for patients, families, and staff. You lead by example, support frontline staff, and ensure cleaning and disinfection meet AHS standards. As a Working Leader, you’ll coordinate daily assignments, provide coaching to team members, and troubleshoot challenges throughout the shift. You’ll step in hands-on when staffing levels are low and foster a culture rooted in compassion, respect, and excellence. Strong communication and interpersonal skills are essential, with emphasis on leading through visible, hands-on leadership. You’ll lead team huddles and meetings, coordinate workflows, support scheduling, respond to inquiries, and maintain records, reports, audits, and shared files. You will also review audits and statistics, monitor completed work, and provide real-time coaching and feedback to individuals on your team to support continuous improvement and service quality. Professional, respectful communication with staff, patients, and stakeholders in person, by phone, or email is required. Comfort with smart devices and Microsoft Office tools such as Outlook, Word, and Excel is also necessary. Your ability to model service excellence and directly support staff is key to fostering a high-performing, patient-centered team. You may also be reassigned to a different Working Leader role based on operational needs.

Description:

As a Working Leader - Environmental, you will be responsible for monitoring and directing the day-to-day workload of the Environmental Services department and ensuring maintenance of cleaning equipment and supplies. Your typical duties may include developing and maintaining staff schedules; assigning and checking the work of staff; assisting with equipment breakdown investigations and providing recommendations for repairs; and coordinating quality assurance functions. You will ensure quality and performance of cleaning tasks in accordance with established standards and practices.

Required Qualifications:

Completion of Grade 12 or equivalent. Physically capable of walking and/or standing for the duration of the shift and perform repetitive physical movements.

Additional Required Qualifications: Preferred Qualifications:

Completion of Supervisory or Management courses, or equivalent leadership experience, is required. Experience in training, dispatching, scheduling, payroll codes, the implementation and follow-through of policy or practice changes, as well as change management, is an asset. Knowledge of cleaning, disinfection, and floor care processes and equipment is preferred.