Lead cash, cashier, and merchandising functions at a locally owned Shoppers Drug Mart store while keeping customers at the centre.
This Front Store Supervisor manages customer service functions across cash, cashiers, and merchandising. You will train and guide staff, support loss prevention, resolve customer issues, and maintain store standards. The work includes product knowledge, organized planning, and efficient time management.
Key Responsibilities:
Ensure cashier and merchandising staff follow store policies
Train cashiers and merchandisers in job functions
Manage cash office inventory and cashier tracking
Resolve refunds, exchanges, and other customer issues
Maintain clean shelves, displays, housekeeping, and store image