Shoppers Drug Mart Front Store Supervisor

Lead cash, cashier, and merchandising functions at a locally owned Shoppers Drug Mart store while keeping customers at the centre.

This Front Store Supervisor manages customer service functions across cash, cashiers, and merchandising. You will train and guide staff, support loss prevention, resolve customer issues, and maintain store standards. The work includes product knowledge, organized planning, and efficient time management.

Key Responsibilities:

• Ensure cashier and merchandising staff follow store policies
• Train cashiers and merchandisers in job functions
• Manage cash office inventory and cashier tracking
• Resolve refunds, exchanges, and other customer issues
• Maintain clean shelves, displays, housekeeping, and store image

Requirements:

• Independent thinking when organizing the store
• Problem-solving skills supporting customer satisfaction
• Computer literacy and organized work habits
• Efficient time management skills
• Knowledge of products and supplies

Apply planning, customer service, staff guidance, and merchandising knowledge as a Shoppers Drug Mart Front Store Supervisor.

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