ITAM Risk, Process and Operational Expert

Summary:

• Location: Montreal
• Work Mode: Hybrid (day 1 onboarding onsite / in-office presence required 3x/week)
• Duration: 12 months

Responsibilities:

• Act as the senior ITAM risk, process, and operations subject-matter expert.
• Assess ITAM risks and control gaps across the end-to-end asset lifecycle.
• Translate identified risks into well-designed control objectives and requirements.
• Design or enhance control instances for independent testing.
• Develop and maintain operating procedures, process flows, and governance documentation.
• Lead current-state assessments and root-cause analysis.
• Partner with asset owners and process owners to implement controls.
• Define key risk indicators, control indicators, and operational metrics.
• Review the completeness, accuracy, and timeliness of IT asset and configuration data.
• Provide credible challenge to control owners while balancing risk reduction and business priorities.
• Prepare concise, executive-ready materials for governance forums and senior management.
• Support risk and control self-assessments, audits, and regulatory reviews.
• Monitor relevant ITAM industry practices and incorporate insights into the control framework.
• Independently plan and deliver multiple workstreams.
• Build trusted relationships and manage challenging interactions professionally.

Requirements:

• Minimum 3 years of relevant experience in IT asset management, technology risk, or a closely related discipline.
• In-depth, hands-on working experience in the IT asset management domain.
• Demonstrated ability to identify and articulate technology and operational risks.
• Strong understanding of risk and control concepts.
• Proven ability to develop or improve policies, standards, and procedures.
• Ability to operate independently and deliver quality outcomes with limited direction.
• Self-starter mindset with strong ownership and attention to detail.
• Strong stakeholder-management skills.
• Excellent written and verbal communication skills.
• Experience coordinating across multiple functions and geographies.
• Proficiency with standard productivity, workflow, reporting, and presentation tools.

Preferred Skills:

• Experience in a large, regulated financial-services or similarly complex enterprise environment.
• Experience with enterprise ITAM, CMDB, discovery, workflow, or IT service management platforms.
• Working knowledge of hardware, software, and cloud asset management practices.
• Experience supporting first-line technology risk and control programs.
• Experience designing control metrics and executive-level risk summaries.
• Knowledge of industry frameworks and standards relevant to ITAM and technology controls.
• Relevant certifications such as ITIL, COBIT, CISA, CRISC, CISSP, CSAM, CHAMP, CITAM, or IAITAM credentials.
• Experience leading control transformation or process redesign programs.

This role is for an existing vacancy.