Creative Production Manager

Description

Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as a Creative Production Manager, you'll act as the air traffic controller for our creative engine, turning ambitious ideas into seamless, on-time, show-stopping visual assets across our photography, 3D/CGI, and design worlds.

Why We Need You:

As our catalog continues to grow, Creative Production Management is expanding its scope from supporting one creative team to servicing all four multidisciplinary teams across Article’s Creative function. We need a champion of operational flow who can bring grounded day-to-day stability to our asset intake, capacity tracking, and cross-functional sequencing. This fits into our larger need to scale high-velocity eCommerce production smoothly, eliminate bottlenecks, and ensure every product launch lands on time and within budget so our customers get a remarkably seamless shopping experience.

In your first couple months, you’ll focus on business-as-usual production coordination, getting to know our teams, workflows, and day-to-day priorities. As you settle in, you’ll roll up your sleeves to help stabilize our intake pipelines, build trusted relationships across our creative leads, and bring greater structure and visibility to our production data in Google Sheets. Over time, you’ll become a meaningful contributor to improving our operational blueprints, streamlining workflows, and identifying opportunities for automation to help Creative Production scale alongside our growing portfolio.

About the team:

We are a team of 5 reporting into our Manager, Virtual Production. You won't be managing direct reports—you’ll be our go-to project management and operational systems wizard working alongside fellow production contributors. Your "customers" are both internal and cross-functional partners: you’ll collaborate daily with internal clients across Marketing, Sales, Product Development (TPD & Sourcing), Category Management, and PMO, while supporting the creative makers inside Photography, CGI, Graphic Design, Product Copy, and Creative Direction.

We are a hybrid team - you'll be in the office 3 days per week at our Vancouver HQ.

What You’ll Do

You’ll be an individual contributor and key systems partner on a team of 5, helping manage complex production sequencing, input coordination, scheduling trade-offs, and asset workflow logistics.

• Keep the Air Traffic Moving: Coordinate end-to-end creative production and day-to-day traffic across Photography, CGI, Graphic Design, and Copywriting so our marketing and go-to-market engines never miss a beat.
• Support Your Internal Clients: Act as the primary touchpoint for internal clients across Marketing, Sales, and Product teams, clarifying briefs, aligning on deliverables, and providing transparent project visibility.
• Build Workback Schedules: Craft realistic timelines, production calendars, and dependency maps that balance campaign ambitions against real-world team capacity.
• Coordinate CGI & Shoot Logistics: Partner with product development and sourcing teams to orchestrate physical samples, material scanning, and vendor handoffs for smooth digital asset and studio production.
• Wrangle Production Data: Build and maintain clear, reliable Google Sheets models and project management workflows in Wrike to track capacity, volume, and throughput without needing dedicated ops support.
• Support Budget Tracking: Assist with day-to-day production spend tracking, review and reconcile vendor invoices and purchase orders against approved budgets, and help flag potential cost variances early.
• Bridge Cross-Functional Teams: Act as the operational glue between Creative, PMO, Marketing, and Sourcing, keeping internal partners aligned and updated on realistic delivery timelines.
• Spot Bottlenecks Early: Proactively flag blockers, scope creeps, and resource crunches, finding collaborative solutions rather than just passing messages.
• Level Up Our Blueprints: Continuously evaluate production workflows to create repeatable templates, streamlined handoffs, and smart automations that make life easier for our creative teams.

Who You Are

• 3+ years of experience in creative production, project management, traffic coordination, or creative operations (fast-paced eCommerce experience is a major bonus!).
• Multidisciplinary Creative Fluency: Solid understanding of what goes into Photography, CGI/3D, Graphic Design, Copywriting, and Video production.
• Spreadsheet Wizard: Highly proficient in Google Sheets or Microsoft Excel with hands-on comfort building models from scratch to track timelines, capacity, or budget variances.
• Operator First, Builder Second: Thrilled to jump into the tactical trenches and stabilize day-to-day workflows today, with the strategic curiosity to automate and scale systems tomorrow.
• Proactive Problem-Solver: You don't just log delays—you actively dig into dependencies, challenge assumptions with empathy, and recommend clear paths forward.
• System-Savvy: Experienced with modern project management tools like Wrike, Asana, Creative Force, Airtable, or similar systems.
• Clear Communicator: Exceptional interpersonal and organization skills, capable of bridging the gap between artistic creatives and analytical business stakeholders.
• Legally able to work in Canada.
• Completion of criminal background check.

Perks & Benefits

Wealth:

• The salary range is $93,000 to $104,000
  • Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
• We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus
• 4% RRSP matched contributions through Wealthsimple

Life:

• 15 days of vacation*
• 1 extra day off (Inclusion and Diversity Day)
• 6 well-being (sick) days
• Hybrid work: 3 days a week in the office
• Work remotely (anywhere in the world) for up to 3 weeks

Total Health:

• Excellent extended health, dental and vision benefits
• $1000 health/lifestyle spending account* for your total physical and mental well-being
• TELUS Health App
  • Mental Health Assistance/Counseling
  • Virtual medical appointments

Office Space:

• The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
• Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
  • Standup desks can be requested too
• Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
• Onsite fitness equipment with showers and towel service
• Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
• A dog-friendly office - well-socialized pups are welcome

Getting here:

• Free street parking (first come, first serve; no reserved spots for senior leaders)
• Indoor secure bike storage with change rooms and showers
• 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations

Extra:

• 45% discount on our entire product range (15% for friends and family)

*Prorated

#INDARTICLE

Artificial Intelligence (AI) in Hiring:

At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.

From us, you can expect that humans make hiring decisions.

Criminal Background Checks:

Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.

The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.

Work Authorization:

Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.

For US-based roles, Article participates in E-Verify

Be Aware of Scam Jobs/ Recruitment Fraud:

Click here for more information on Scam Jobs. If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to careers@article.com so we can investigate.

Equal Opportunity Statement:

At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.

Accommodations:

Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing ta.accommodation@article.com. This email is dedicated to accommodation requests only—non-related messages will not receive a response.

Hi there, we’re Article. 👋
Since 2013, we’ve been redefining the furniture industry one sofa at a time.

Where we’re based:

• HQ: Vancouver, BC
• Asia HQ: Ho Chi Minh City, Vietnam
• Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson
• Retail Stores: Vancouver, San Francisco, Toronto & Bellevue, with more locations opening in 2027.