Personal Support Worker (PSW) - 5 West

Baycrest Hospital

has an exciting opportunity for a

PERSONAL SUPPORT WORKER

Complex Continuing Care (5 West)

Posting Number: 10295

Position Type: Temporary Part-Time (Approximately 12 months)

Shift Type: Day, alternate weekends

Bi-Weekly Hours: 30 Hours, 7.5 hrs/shift

Union: SEIU Service Part-time

Hourly Pay Rate: $26.96 - $27.66

Date Posted: October 15, 2026

Internal Closing Date: October 26, 2026

About Us

At Baycrest Hospital, older adults receive specialized post-acute inpatient care informed by deep expertise in aging and brain health, delivered with compassion and clinical excellence.

The Complex Continuing Care program cares for older adults with multiple chronic health conditions. We provide ongoing in-hospital care that aims to improve the quality of life of medically complex patients.

Job Summary

The Complex Continuing Care Unit provides care for older patients with complex medical conditions in a non-acute hospital setting. The Complex Continuing Care Program helps patients and their families identify strategies that support quality-of-life goals as well as short term and long term care needs.

Responsibilities include but are not limited to:

• Supports, in consultation with the Registered Practical Nurse/Registered Nurse, the physical and personal care needs of the client including, but not limited to: hygiene, grooming and dressing, toileting, recording nutrition and hydration intake, provision of preventative skin care
• Supports patients’ independence, dignity, social, emotional and cultural well - being
• Initiates and maintains a relationship with the client, their family and other care providers

Qualifications include but are not limited to:

• Current P.S.W. certificate from a recognized community college or educational institute or equivalent combination of education and experience
• Experience in a Post-Acute or Acute Care setting preferred
• Training in Gentle Persuasive Approach and U-First preferred
• Psychogeriatric experience, i.e. mental health assessment and intervention and working with responsive behaviours including various types of dementia, delirium, mental health issues preferred
• Ability to work independently and as a part of the interdisciplinary team, and effectively manage challenging situations
• Experience working with clients with cognitive impairment/dementia and experience working with clients who exhibit high intensity responsive behaviours preferred
• Excellent interpersonal, communication and problem solving skills
• Basic computer skills – Meditech, Microsoft Word and Excel preferred

Required Skills


Required Experience