Field Trainer Team - Mount Sinai Hospital.

Site Description: Sinai Health is a leading academic health science center and a trailblazer for integrated care across the health continuum.

Site: Mount Sinai Hospital & Hennick Bridgepoint Hospital

Hours: Monday to Friday - 0900-1700

Category: Averaging Agreement (Overtime after 88 hours)

Responsibilities:

• Lead and coordinate training for all new security staff at the assigned sites during their first 90-day probationary period
• Report directly to the CSM and the MSH Security Services Management
• Provide supervision of all contract security services staff during the training period until end of probationary period
• Ensure all guards complete required online training from Paladin and MSH & HBH prior to working independently
• Conduct formal evaluations of new staff during training — report findings to the CSM as required
• Ensure all security guards are licensed, uniformed, and have all required PPE and equipment
• Monitor performance of all staff through the probationary period and report to CSM
• Report all issues to the CSM and MSH Security Services Management
• Proactively identify training gaps and develop training materials to address them
• Work collaboratively with Team Leads and Shift Supervisors regarding performance limitations and guard development
• Debrief all major incidents and create training content to address any identified gaps
• Report all health and safety concerns to MSH Security Services management
• Serve the Mount Sinai & Hennick Bridgepoint Hospital community with excellent customer service skills
• Deliver scenario-based, in-person, and virtual training consistent with Paladin and MSH/HBH standards
• Maintain all training records, certification matrices, and Power BI training dashboards
• Maintain confidentiality of all sensitive information at all times
• Support continuous improvement of training programs based on incident trends, audit findings, and KPI data

WHAT YOU BRING

• Valid Ontario Security Guard License & Standard First Aid & CPR C certification
• Immunization records for Mumps, Measles, Rubella, Varicella , Covid19, & two step TB skin test
• Must be able to be clean-shaven for N95 mask fit testing
• Minimum two (2) years of security experience with demonstrated training or mentorship experience
• Strong verbal and written English communication skills; ability to produce training materials and evaluations
• Experience with Power BI or equivalent training matrix/reporting tools considered a strong asset
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) Certification program prior to their onboarding Certification to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the certification with a 6-month commitment to the position/availability

WHY PALADIN

• Competitive salary and benefits package
• Free Uniforms
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Work today, get paid today—daily pay available
• Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!