Senior Manager - End to End Testing

Founded in Montreal in 1846, Laurentian Bank is committed to serving its customers and fostering deep relationships with specialized groups. Laurentian Bank runs operations across Canada – primarily in Québec and Ontario – as well as in the United States and competes where it sees market opportunity and has an edge, while harnessing the power of partnerships and collaboration.

This role sits within Laurentian Bank.

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The role can be based out of Toronto or Montreal.

Reporting to the AVP, End to End Testing Function, the Senior Manager, End to End Testing, will play a key leadership role in coaching, mentoring, and guiding the testing team, ensuring the continued maturity and effectiveness of the established testing function.
This role is responsible for leading critical projects and overseeing testing operations, ensuring alignment with best practices, business needs, and the LBC Delivery Framework. The Senior Manager will foster a culture of excellence in test strategy, execution, automation, and defect management, driving continuous improvement across testing processes. At Laurentian Bank, we believe that a diverse and inclusive workforce is essential for driving innovation and achieving excellence. As a Senior Manager of our End-to-End Testing Team, you will play a crucial role in promoting these values.

Responsibilities:

• Lead and mentor a team of Test Managers, Test Leads and Testers supporting enterprise-wide technology and business initiatives.
• Contribute to the growth of the End to End testing function by helping refine standards and processes, and maintain comprehensive documentation to support consistency and scalability.
• Manage testing resources and allocations, and ensure test team consistently delivers with quality on time and on budget.
• Oversee testing efforts across critical programs or projects, ensuring rigorous validation, effective risk mitigation, and smooth integration.
• Define metrics and key performance indicators to communicate the progress of testing and measure the quality of the deliverable throughout the software lifecycle.
• Continuously evaluate and improve quality of delivery, increase efficiency, effectiveness and ensure proper risk mitigation; plan and roll out any changes to various stakeholder groups.
• Ensure comprehensive test coverage is in place by producing well organized test plans and test cases with appropriate requirement coverage.
• Chair testing readiness reviews and provide independent quality assessments and go/no-go recommendations for major releases and programs.
• Provide executive leadership with testing insights, quality metrics and readiness recommendations to support informed go/no-go decisions
• Perform testing related activities such as updates to documentation, issue management, and implementation support as required.
• Lead talent acquisition, skills development, and competency building to create a high-performing testing function.
• Develop and implement testing strategies that align with the bank's goals and industry best practices.
• Collaborate with business and technology teams to ensure testing activities align with project goals and enterprise-wide quality standards; provide subject matter expertise and be a trusted advisor.
• Foster a culture of continuous learning, ensuring the team stays ahead of industry trends and emerging risks.
• Demonstrate excellent communication and negotiation skills required to clearly articulate complex concepts, recommendations, and provide concise updates on testing related activities across various stakeholder groups effectively.
• Act as a trusted advisor to business and technology stakeholders by translating complex business requirements, data flows, and solution architectures into effective testing strategies, proactively identifying risks, assumptions, and downstream impacts.

Qualifications:

• University or college degree in a related field with 8-10 years of progressive experience in Quality Assurance and Testing, including leadership experience managing teams, developing talent, and driving organizational outcomes.
• Demonstrated success in delivering high-quality outcomes for large scale, complex initiatives though effective planning, leadership and coordination, risk management, and oversight of deliverables.
• Experience with different testing automation tools such as Selenium, UFT, Cucumber etc.
• Experience with modern test automation, API testing, and DevOps toolsets, including solutions such as Selenium, UFT, Cucumber, Rest Assured, Jenkins, BitBucket, and Atlassian Suite.
• Experience with Code Coverage tools to measure automation effectiveness would be an asset.
• Experience working with Financial Services or Banking organizations is preferred.
• Experience establishing, implementing, and maturing testing governance frameworks, standards, controls, and best practices within a regulated environment.
• Demonstrated ability to translate business requirements, solution architecture, integrations, and data flows into risk-based testing strategies and actionable recommendations.
• Experience managing end-to-end testing operations for large-scale financial systems, including regression, performance, automation, security testing, and user acceptance.
• Strong verbal and written communication skills for engaging with senior executives, auditors, and external partners
• This is a hybrid role, offering flexibility to work both remotely and from the office.

What Laurentian Bank has to offer you :

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model: We prioritize a hybrid work model based on business needs.
• Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.
• Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits: Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

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We also use artificial intelligence (AI) tools during parts of our recruitment process to support fair and efficient hiring decisions.