Warehouse Operations Manager

A leading national distributor of pop culture, trading card games (TCG), and collectible merchandise is seeking an experienced Warehouse Manager to oversee operations at their 20,000 sq. ft. facility in Surrey, BC.

This hands-on leadership role plays a critical part in driving operational excellence, team coordination, and daily workflow execution across receiving, inventory management, and fulfillment. The ideal candidate brings extensive warehouse management experience, strong expertise in implementing bin systems, and a proactive leadership style. If you thrive in a fast-paced environment and have a passion or familiarity with collectible card gaming and pop culture merchandise, this is an exceptional opportunity to lead a dedicated team in an engaging industry.

Position: Warehouse Manager
Location: Surrey, BC
Position Type: Full-time, Permanent Position
Pay Rate: $38.00 – $45.00/hour (commensurate with experience)
Schedule & Shift: Monday – Friday 9:00 AM – 5:00 PM (8-hour shifts; occasional overtime & bi-annual weekend inventory required)

Eligibility:
Minimum 10 years of experience as a Warehouse or Distribution Center Manager
Hands-on experience implementing and managing a warehouse BIN System
Ability to successfully clear a criminal background check and provide professional references
You are currently located in and legally permitted to work full-time in British Columbia
While all applications are appreciated, only qualified candidates currently residing in British Columbia will be considered and contacted.

Advantages
Permanent position with a reputable organization
Competitive hourly wage ($38.00 – $45.00/hour) based on experience
Standard weekday day shift (Monday to Friday, 9:00 AM – 5:00 PM) offering excellent work-life balance
Full-time leadership position overseeing a well-established 20,000 sq. ft. distribution facility
Opportunity to lead a close-knit operational team of ~16 dedicated staff members
Engaging product environment ideal for hobbyists passionate about gaming, TCG, and collectibles
Collaborative, safety-focused, and dynamic workplace culture

Responsibilities
Oversee and optimize daily warehouse operations, including inbound receiving, inventory organization, order picking, packing, and shipping
Manage inventory control, reconcile stock discrepancies, and lead bi-annual weekend inventory counts (conducted twice per year)
Lead, coordinate, and mentor a team of ~16 warehouse personnel, including Shipping/Receiving department leads
Track key performance metrics, identify operational bottlenecks, and execute continuous process improvements
Conduct regular employee performance reviews and foster a high-accountability team environment
Enforce, train, and maintain compliance with all Health and Safety requirements and workplace regulations
Operate material handling equipment, including Walkie Stackers and Forklifts, to support daily floor execution

Qualifications
10+ years of warehouse or operations management experience required (minimum 5+ years required)
Demonstrated expertise in warehouse layout, inventory management, and BIN system implementation
Certified and experienced in operating Walkie Stackers and Forklifts (valid external certification is an asset)
Proficiency in MS Windows and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Strong leadership, communication, organizational, and decision-making skills under pressure
Knowledge or personal interest in Trading Card Games (TCG like Pokémon, Magic: The Gathering, etc.) and pop culture merchandise is considered a strong asset
Physical ability to stand, walk, and lift up to 50 lbs throughout the shift

Summary
If you have the skills/qualifications detailed above we would love to connect further.
Send your updated resume directly to nadleen.prasad@randstad.ca
Please ensure to state the job role in the email subject line.

While all applications are appreciated, only qualified candidates already in the British Columbia area will be considered and contacted.

For more opportunities with us, please visit the link below

https://www.randstad.ca/job-seeker/explore-sector

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.