Part-Time Count Team Attendant-PET
- Temps partiel
Position Summary:
Thisposition isresponsible forthe counting and movement of cash assets from the gaming floor. Underthesupervisionofthe Operations Manager or Count Supervisor, this role contributes to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures.and positively contributes to an entrepreneurial culture that is nimble, energized growth oriented, to self motivateandleadbyexample. Aboveallelse,mustbealignedwith, and promote, ShorelinesCasinoscultureandphilosophyofcreatinga great, memorableexperienceforourguests and colleagues.
Primary Responsibilities
- Exceeds guest expectations by providing outstanding customer service.
- Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
- Participates in the implementation of the departmental strategic plans.
- Counts bills, coins and cash equivalents
- Organizes and secures storage of count carts, drop boxes, drop buckets and bill cartridges for count pulls
- Pulling drop boxes out of slot machines and replacing with new drop boxes
- Monitors and reports all discrepancies and suspicious cash activities
- verifies and reconciles before and after counts
- Bags, bundles, secures and transports counts
- Provides information for reporting purposes
- Communicates effectively with all appropriate operational departments
- Develops and cultivates strong workingrelationshipswithall stakeholders: guests,ownership,regulatorybodies,andemployees
- Contributes toward workplace health, safety, and wellness initiatives.
- Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.
- Performsotherdutiesasassignedordirected and assist other co-workers as needed
Education & Qualification Requirements
People-focused and committed to service excellence
Proactive and solution-oriented with a drive to succeed
High school diploma required
Customer service skills
Strong mathematical skills
Strong verbal and written communication skills
Second language an asset
Ability to be adaptable and flexible with work schedule
Required lifting up to 50 pounds and pushing a cart up to 250 pounds
Ability to obtain and maintain registration as a Gaming Assistant with the Alcohol and Gaming Commission of Ontario