Assistant Live-in Superintendent

Job Description

Summary: Under the supervision of the Property Manager, the Assistant Superintendent/Cleaner will maintain the cleanliness, order, maintenance and representation of the designated area. The Assistant Superintendent will be on site at all times in order to respond to emergencies and/or tenant concerns/issues. They also provide relief coverage for Superintendent when required.

Salary Range: 25,000 - $28-000 per year plus an apartment as a taxable benefit

What you’ll get to do:

• Clean entrance and exit of building, laundry room (including wipe down washer/dryer) daily
• Vacuum/wash floors, elevators, hallways, stairs, windows and common rooms, locker/storage, and garbage rooms as required
• Monitor chutes/compactor of the disposal of garbage and blocks, if applicable
• Ensure general up keep of building as it must be well-maintained and presentable
• Sweep basement lobby as required
• Spot clean walls, partitions and doors to remove finger marks, graffiti and other marks
• Ensure all cleaning equipment is maintained and store accordingly
• Additional cleaning duties as required on a daily/weekly/monthly basis and/or assigned by Manager
• Common area maintenance as required
• Complete tenants work orders in a timely manner

Customer Focus

• Provide relief coverage for Superintendent
• Respond to all tenant questions, concerns and complaints in a timely manner
• Keep detailed records of situations and solutions
• Refer to the Property Manager if unable to solve problems and relay all office communications and updates to tenants
• Collect and record in log books all incoming rent payments
• Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager.
• Rent all upcoming suites utilizing and adhering to all Greenwin leasing policies.
• Perform administrative duties as required
• Maintain accurate records with respect to work orders
• Focus on customer service and tenant retention
• Additional duties depending on Building needs and as required by Manager

Who you are:

• Two years’ experience in cleaning
• Excellent Communication skills
• Responsible, reliable, and detail-oriented
• Customer service skills and detail oriented
• Excellent housekeeping skills
• Ability to work with cleaning fluids
• Ability to work and act independently
• Ability to sit/stand for extended period of time (walk, bend, kneel, etc.)