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InSync Systems
Guidewire Business AnalystInSync Systems • Regina, SK, Canada
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Guidewire Business Analyst

Guidewire Business Analyst

InSync Systems • Regina, SK, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

We are looking for a Guidewire Business Analyst for a 10-week contract position, with possible extensions in Regina, Saskatchewan. Must be legally entitled to work in Canada.



This position is 100% onsite in Regina, Saskatchewan. 8 hours a day, 40 hours a week. It is NOT a remote role.



Role Description

We are seeking a Guidewire Business Analyst to provide business analysis services for a timeboxed (10 business weeks) T&M effort to assess the current Guidewire BillingCenter implementation, with a focus on identifying the root causes of operational challenges, evaluating the effectiveness of existing business processes, and recommending opportunities to improve automation, efficiency, and alignment with Guidewire best practices.


Responsibilities

  • Evaluate the suitability of the current delinquency process for the non-standard auto portfolio.
  • Assess the business and operational impact of collecting two initial payments prior to the standard billing cycle.
  • Identify manual activities, process gaps, and operational inefficiencies throughout the delinquency lifecycle.
  • Review process dependencies, data flows, and coordination between Guidewire BillingCenter and Guidewire PolicyCenter.
  • Analyze existing delinquency-related production defects, recurring issues, and backlog trends to identify systemic root causes.
  • Assess opportunities to leverage out-of-the-box Guidewire BillingCenter capabilities and configuration to reduce customization, improve automation, and simplify operations.
  • Establish a common understanding of the end-to-end delinquency lifecycle across business and technical stakeholders, including process ownership, business rules, and system interactions.
  • Review the Three Pay payment plan and delinquency process to identify opportunities to improve customer outcomes, operational efficiency, and alignment between customer equity positions and delinquency actions.
  • Review billing- and payment-related integrations between Guidewire BillingCenter, Guidewire PolicyCenter, and external systems to identify integration gaps or operational impacts.
  • Review end-to-end billing payment processes and controls to identify opportunities to improve payment reliability, monitoring, reconciliation, operational efficiency, and the prevention of avoidable delinquency activity.


Required Skills and Experience

  • Minimum 5 years of Business Analyst experience.
  • Minimum 5 years of experience in gathering business requirements and resolving production issues and elaborating enhancements.
  • Must have business analysis experience with Guidewire Billing centre specifically.
  • Expert level experience with Guidewire billing centre platform.
  • Knowledge and experience in Guidewire InsurCloud for Canada would be an asset.
  • Experience in the Canadian insurance property and casualty industry would be an asset.
  • Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), or other industry-recognized designation/certification.
  • Advanced knowledge of techniques in eliciting requirements, including business, technical, nonfunctional, security, and testing requirements.
  • Advanced knowledge of various software development lifecycles and project delivery processes (e.g., agile, waterfall).
  • Advanced skill in documenting epics, features, and user stories.



Please note that while all applications are appreciated, only candidates selected for interview will be contacted.


InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.


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Guidewire Business Analyst • Regina, SK, Canada

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