Guidewire Business Analyst

We are looking for a Guidewire Business Analyst for a 10-week contract position, with possible extensions in Regina, Saskatchewan. Must be legally entitled to work in Canada.

This position is 100% onsite in Regina, Saskatchewan. 8 hours a day, 40 hours a week. It is NOT a remote role.

Role Description

We are seeking a Guidewire Business Analyst to provide business analysis services for a timeboxed (10 business weeks) T&M effort to assess the current Guidewire BillingCenter implementation, with a focus on identifying the root causes of operational challenges, evaluating the effectiveness of existing business processes, and recommending opportunities to improve automation, efficiency, and alignment with Guidewire best practices.

Responsibilities

• Evaluate the suitability of the current delinquency process for the non-standard auto portfolio.
• Assess the business and operational impact of collecting two initial payments prior to the standard billing cycle.
• Identify manual activities, process gaps, and operational inefficiencies throughout the delinquency lifecycle.
• Review process dependencies, data flows, and coordination between Guidewire BillingCenter and Guidewire PolicyCenter.
• Analyze existing delinquency-related production defects, recurring issues, and backlog trends to identify systemic root causes.
• Assess opportunities to leverage out-of-the-box Guidewire BillingCenter capabilities and configuration to reduce customization, improve automation, and simplify operations.
• Establish a common understanding of the end-to-end delinquency lifecycle across business and technical stakeholders, including process ownership, business rules, and system interactions.
• Review the Three Pay payment plan and delinquency process to identify opportunities to improve customer outcomes, operational efficiency, and alignment between customer equity positions and delinquency actions.
• Review billing- and payment-related integrations between Guidewire BillingCenter, Guidewire PolicyCenter, and external systems to identify integration gaps or operational impacts.
• Review end-to-end billing payment processes and controls to identify opportunities to improve payment reliability, monitoring, reconciliation, operational efficiency, and the prevention of avoidable delinquency activity.

Required Skills and Experience

• Minimum 5 years of Business Analyst experience.
• Minimum 5 years of experience in gathering business requirements and resolving production issues and elaborating enhancements.
• Must have business analysis experience with Guidewire Billing centre specifically.
• Expert level experience with Guidewire billing centre platform.
• Knowledge and experience in Guidewire InsurCloud for Canada would be an asset.
• Experience in the Canadian insurance property and casualty industry would be an asset.
• Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), or other industry-recognized designation/certification.
• Advanced knowledge of techniques in eliciting requirements, including business, technical, nonfunctional, security, and testing requirements.
• Advanced knowledge of various software development lifecycles and project delivery processes (e.g., agile, waterfall).
• Advanced skill in documenting epics, features, and user stories.

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.

InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.