Director, Banking (Product) - Questbank

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Director, Banking (Product). Could It Be You?

As the Director of Banking (Product) at Questbank, you will lead the strategic evolution and distribution of Questbank's Consumer and Commercial Banking products (Deposit Accounts, Debit Cards, and other Money Movement access devices) via APIs and other technical distribution channels. Your focus is on core banking systems and API-driven scalability, separate from the front-end digital user experiences. Your goal is to build a high-performance, modular suite of banking capabilities (deposits, payment rails, clearing) that seamlessly interface with QFG’s wealth platforms and allow our Product Experience teams to build fluid, rapid customer applications, while establishing strong business accountability for the financial health of these products.

In this role, responsibilities include but are not limited to:

• Core Banking Capability Strategy: Define and execute a multi-year roadmap for core banking capabilities, including high-scale transaction processing, multi-currency ledger management, core deposits, and regulatory reporting infrastructure.
• API & Modular Architecture: Own the definitions, technical requirements, and documentation for internal and external banking APIs, ensuring a developer-first approach that enables external partners and internal Experience teams to build on your platform seamlessly.
• Strategic Vendor & Partner Management
• Product Balance Sheet Accountability: Drive accountability for the product balance sheet and commercial health of your assigned banking products, shifting the role toward a comprehensive business and product leader.
• Internal Alignment & Collaboration: Act as the critical upstream partner to the Head of Product Experience. Ensure your capability roadmap proactively supports their customer-facing features, providing them with the structural tools they need to execute front-end workflows.
• Scale, Resilience & Compliance: Ensure all core banking engines operate with 99.99% uptime, strictly comply with regional financial regulations, and are scalable to support rapid volume growth.
• Team Leadership: Build, mentor, and evolve a technical team of Product Managers focused on infrastructure, backend capability engineering, and product commercial success.

So are YOU our next Director, Banking (Product)? You are if you…

• Have 8+ years’ experience in product management, with at least 4+ years explicitly focused on backend infrastructure, platform engineering, or core banking engines in the Canadian financial ecosystem.
• Have extensive expertise in financial data modeling, payment networks (SWIFT, ACH/EFT, Real-Time Rails), and major core banking platforms such as Mambu or Thought Machine.
• Have advanced understanding of double-entry accounting, security standards, RESTful API design, and microservices-based banking architecture.
• Have demonstrated success partnering with Engineering Directors and Compliance officers to develop resilient and scalable enterprise financial systems.
• Have the ability to synthesize intricate system logic into actionable roadmaps and clear documentation for both technical teams and executive-level stakeholders.

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

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