Country AML & Compliance OfficerJoin Zepz: Breaking Down Borders, Together
Our Meaningful MissionAt Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech.Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.
Who You'll Be JoiningWe look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.
Our Core Commitments — What We Live ByOur vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:
- Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
- Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
- Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.
Perks of Joining Our TeamWe believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performanceOur remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive. This freedom comes with wonderful tailored, location-specific perks designed to support your whole life, not just your work. Think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel.
About the role and teamThe Country Anti-Money Laundering & Compliance Officer, a senior level role, will be the go to individual for all Anti-Money Laundering, Counter-Terrorist Financing and Sanctions issues for our business in Canada. This person will also serve for all regulatory requirements under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), the Retail Payments Activities Act (RPAA) and the Revenue Quebec Act . They will be highly knowledgeable about the Canadian consumer, AML Laws, sanctions, and regulatory guidance, and remain abreast of regulatory developments in Canada.
As a senior member of the Zepz Compliance team you will aim high, embrace challenges and always do what’s right. You will enable and protect the business whilst acting with integrity and building trust, as you contribute to the company’s innovation, direction and long term decision making.
What you bring to the table - Established Country AML and Compliance Officer, who has previously overseen AML, sanctions and compliance framework and responsible for external reporting to the relevant authorities.
- Previous experience of working in the fintech Payments sector is preferred, although candidates with broader Financial Services backgrounds will also be considered.
- Regulatory Expertise: Steeped in CDD, EDD, partner/third party due diligence, and suspicious activity detection/investigation, and reporting. Understand compliance frameworks for risk management and internal controls. Following all Regulatory requirements under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), including the Retail Payments Activities Act -RPAA and The Revenue Quebec Act regulations and directives as applicable.
- Will know how to implement best regulatory practices and resolve outstanding issues. Able to socialise best practice with the broader global compliance team.
- Ability to work within ambiguity and fast-paced environment
- Engaged in the day-to-day details of the role, whilst never losing strategic oversight of the control framework and having the gravitas to face off to very senior stakeholders internally.
- A strong people manager, they will be a ‘multiplier’ of the talent and around them, and attract and retain high performing team members, setting a tone of positivity, accountability, and competence within the team.
- Operational and Strategic Mentality - Not only develops sound and effective day to day controls but continually monitors and oversees operations to assure alignment with the business. Realises that cultivating our people is one of our best strategic choices. Can manage the tasks of the day while scanning the horizon for future threats/changes.
What you will focus on- Act as Country AML and Compliance Officer for the two Zepz Canada entities (covering the WorldRemit and Sendwave brands ).
- Manage the local Compliance team and be responsible for quality and timeliness of their output, notably SAR and EFT fillings.
- Act as chief interface between the company and regulatory bodies.
- Implement financial crime and regulatory compliance programmes that enable the safe and sustainable growth of Zepz in Canada. .
- Implement and manage the AML and CTF programmes, anti-bribery & corruption rules, record management, exams and audits, licence registrations and oversee reporting for suspicious activity.
- Conduct risk assessments, oversee training and resolve issues identified in Exams and Audits.
- Producing periodic management reports for the Canadian Management Team, they will also be accountable and report into group Compliance management on the status of Canadian Compliance.
- Ensure compliance with country/jurisdictional laws, regulations and company policy and procedure.
- Embody a Compliance- aware culture throughout Zepz which is capable of identifying, managing and quantifying exposures.
- Be responsible for regulatory reporting.
- Represent Canada Compliance in group-wide governance fora.
- Act as a member of the global Compliance leadership team, working with colleagues across the world to optimise the Compliance operating model.
- Contribute to the company’s global policies that are Compliance-owned and, in turn, draft and own policy addenda that are owned by Canada Compliance.
- Be responsible for ‘horizon scanning’ for any and all new and amended regulations that may affect Zepz’s operations across Canada , including assessment of whether our existing controls need to change in response.
- Create and manage budgets for the local team.
- Manage the compliance, AML, and CTF due diligence of new partners.
- Involved in local partnership opportunities, vendors and banking partners if any, from a compliance perspective.
AI Literacy & ToolsAs Zepz continues to build AI into how we work, we expect everyone to engage with it as a core part of their role. For this position we are looking for:
- A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
- Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
- Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
- Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
- Prior experience using Claude (Anthropic) is a nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team.
If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join.
Our global team of
800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
Ready to Apply? Let’s Go. 
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