Talent.com
Ari Agency Executive Search & Digital Recruitment
Ocean Export Team LeadAri Agency Executive Search & Digital Recruitment • Toronto, ON, Canada
Ocean Export Team Lead

Ocean Export Team Lead

Ari Agency Executive Search & Digital Recruitment • Toronto, ON, Canada
Il y a 11 jours
Type de contrat
  • Temps plein
Description de poste

Role: Operations Leadership, Ocean Export Division


Role Overview


The client is currently specializing its operations into dedicated mode-based divisions to better serve our high-value client base. We are seeking a proactive Ocean Export Team Lead to step into this newly created role.


This is not a traditional back-office operations role. We are looking for an "architect" of ocean exports—someone who is not content to simply move files from A to B, but who has the drive to challenge the status quo, streamline our processes, and serve as the primary bridge to our carrier network. You will lead our ocean export team, acting as an escalation point for complex files while actively driving service standards and profitability.


Role Goals & Milestones


3 Months: Stabilization & Integration

  • Operational Mastery: Achieve full proficiency in operational processes, taking ownership of the current ocean export desk and handling complex high-value accounts.
  • Relationship Building: Establish a rapport with the existing team and initiate contact with our primary ocean carrier representatives, transitioning these from transactional links to active partnerships.
  • Process Assessment: Complete a thorough audit of current workflows to identify at least one "low-hanging fruit" opportunity to reduce errors or manual work.


6 Months: Process Improvement & Strategic Bridging


  • Vendor Strategy: Solidify our carrier partnerships. You will be the go-to person for troubleshooting issues and negotiating special rates/service levels when bottlenecks arise.
  • Workflow Optimization: Execute the process improvement plan identified in your first quarter, focusing on streamlining internal communication between Operations and Pricing/Procurement.
  • Proactive Margin Management: Demonstrate active involvement in file profitability by identifying cost, rate, and billing discrepancies before they impact the bottom line.


12 Months: Scaling & Tech Adoption

  • Leadership & Culture: Establish clear team standards and foster a culture of professional growth, mentoring team members to increase their operational discipline.
  • Tech Integration: Lead the adoption of new system tools and AI-driven procedures to reduce administrative overhead and increase file-handling capacity.
  • Divisional Growth: Contribute to the scalability of the division by documenting workflows and establishing a standard for ocean export excellence that can support future team growth.


Candidate Profile Need-to-Haves

  • Freight Forwarding DNA: 5+ years of experience specifically within an international freight forwarding environment. We need someone who understands the "full-cycle" of the forwarder role—carrier-only or shipper-only experience is not a fit for our operations.
  • The "Go-Getter" Mindset: You are not just looking for a routine job. You have a track record of identifying better ways to do things and taking the initiative to implement those changes.
  • Operational Troubleshooting: Comfort in high-pressure environments where you must troubleshoot complex issues, coordinate across international time zones, and step in immediately when shipments go off-course.
  • Active Communication: You are comfortable picking up the phone to resolve issues rather than relying solely on emails. You enjoy building rapport with external partners and vendors.
  • Technical Proficiency: Strong understanding of export documentation, compliance, and international logistics workflows.


Nice-to-Haves

  • Tech & AI Enthusiasm: Direct experience implementing workflow improvements, CRM/TMS system upgrades, or AI tools to increase efficiency.
  • Cross-Modal Knowledge: Exposure to import or air export operations, or experience working closely with procurement/pricing teams.
  • Complex Cargo Exposure: Experience dealing with high-value, sensitive, or over-dimensional shipments.


This role is hybrid in Toronto, with an exception of remote in Montreal.

Créer une alerte emploi pour cette recherche

Ocean Export Team Lead • Toronto, ON, Canada

Offres similaires

SDR Team Lead

QuantcastToronto, ON, CA
Temps plein

At Quantcast, we don't just build advertising technology, we revolutionize how it works.Our AI‑powered Demand Side Platform (DSP) connects the world's most ambitious marketers with their ideal audi... Voir plus

 • Offre sponsorisée

Account Manager for AVI-SPL Sales Team

AVI-SPL CanadaMarkham, ON, CA
Temps plein

Elevate your career in sales as an Account Manager with AVI-SPL, specializing in Audio Visual technology solutions.You'll deepen client relationships while driving innovative sales strategies.This ... Voir plus

 • Offre sponsorisée

Technical Team Lead

Range GroupToronto, Ontario, Canada
Temps plein

Technical Team Leader – TripArc’s Hotel Gateway Team.TripArc’s Hotel Gateway team is looking for an experienced Technical Team Leader to help manage a team of developers to build out software align... Voir plus

 • Offre sponsorisée

Ocean Export Team Lead

Ari Agency Executive Search & Digital RecruitmentToronto, Ontario, Canada
Temps plein

Operations Leadership, Ocean Export Division Role Overview.The client is currently specializing its operations into dedicated mode-based divisions to better serve our high-value client base.This is... Voir plus

 • Offre sponsorisée

Team Lead Employee Benefits & Retirement

HUB InternationalMarkham, ON, CA
Temps plein

Shape the future of client experiences at HUB International as a Team Lead in Employee Benefits and Retirement.Your leadership will inspire a culture of success, focusing on performance metrics and... Voir plus

 • Offre sponsorisée

Maintenance Team Lead

BGISToronto, ON, CA
Temps plein

BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic... Voir plus

 • Offre sponsorisée

Retail Shift Lead

MonosToronto, ON, CA
Temps plein

Be among the first 25 applicants.Direct message the job poster from Monos.People & Culture | HR & Recruitment Expert | Scaling Culture Led Brands | Retail + Consumer Growth | Builder of HR from 0–1... Voir plus

 • Offre sponsorisée

Remote Air/Ocean Import Analyst — Detail-Driven & Growth

Willson International LimitedToronto, ON, CA
Télétravail
Temps plein

A leading logistics firm based in Canada seeks an Import Analyst to join their team.This role is centered around liaising with Customs and various stakeholders to ensure smooth Air/Ocean imports in... Voir plus

 • Offre sponsorisée

Vertical Lead Generation Specialist

TP-Link Canada Inc.Richmond Hill, York Region, CA
Temps plein

Be among the first 25 applicants.Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life.Supplying reliable networking... Voir plus

 • Offre sponsorisée

Lead for Technology Ecosystem Relations

Huawei Canadamarkham, on, Canada
Temporaire

Explore a key role at Huawei Canada as a Technology Ecosystem and Academic Relations Lead on a 12-month contract.Manage strategic relationships to foster technology advancements.You will be at the ... Voir plus

 • Offre sponsorisée

Lead Engineer for Silicon Solutions

Synopsys, Inc.markham, on, Canada
Temps plein

Become a Lead Engineer at Synopsys, where you will steer high-impact Silicon IP projects and foster innovation.Leverage your technical expertise in semiconductor design.As a Lead Engineer at Synops... Voir plus

 • Offre sponsorisée

ALO Operations Lead with Inventory Focus

ALOToronto, ON, CA
Temps plein

Enhance operational effectiveness at ALO Wellness as an Operations Lead, ensuring high inventory standards and an exceptional shopping experience.Lead a motivated team in a dynamic environment.As a... Voir plus

 • Offre sponsorisée

Contracts Team Lead for North America

Swiss Re - Schweizerische Rückversicherungs-GesellschaftToronto, ON, CA
Temps plein

Lead the North America Contracts team at Swiss Re, with a focus on Life & Health reinsurance.This strategic role offers the opportunity to standardize governance and enhance workflow efficiency usi... Voir plus

 • Offre sponsorisée

Kinaxis ALM Team Lead Opportunity

KinaxisToronto, ON, CA
Temps plein

Join Kinaxis as Team Lead for Application Lifecycle Management and oversee robust software practices in a hybrid work environment.Leverage your expertise in risk management and software compliance ... Voir plus

 • Offre sponsorisée

Team Lead, Client Services

Nicola WealthToronto, ON, CA
Temps plein

About Nicola Wealth: We have a lot to be proud of at Nicola Wealth.Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 98% client r... Voir plus

 • Offre sponsorisée

Lead Manager for SAP Trade Management

Addmore Grouptoronto, on, Canada
Temps plein

Drive SAP SD and Trade Management as a Senior Manager.Lead the implementation and optimization of advanced SAP solutions while working in a hybrid setting in Toronto.This strategic role combines te... Voir plus

 • Offre sponsorisée

B2B Team Lead

TPToronto, ON, CA
Temps plein

Advertised as: B2B Team Lead – Medical.Location: Toronto Office (75 Eglinton Avenue) – 90 days on site, then Hybrid.We are looking for a Sales Customer Experience Team Lead for a supplier servicing... Voir plus

 • Offre sponsorisée

Restaurant Tech Sales Lead, Chinese Vertical

ChowbusToronto, ON, CA
Temps plein

A leading restaurant technology firm is seeking a Sales Manager to introduce their POS system to regional restaurants.This role involves building relationships, understanding restaurant needs, and ... Voir plus

 • Offre sponsorisée

CA Outbound Team Lead

Brasseler USA Inc.Toronto, ON, CA
Temps plein

Warehouse Team Lead (Outbound)Niagara-on-the-Lake, ONONSITEHenry Schein Global Is A Health Solutions Company Powered by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work... Voir plus

 • Offre sponsorisée

Lead Data Engineer Team Manager

Staples CanadaRichmond Hill, York Region, CA
Temps plein

Take charge as Lead Manager for the Data Engineering team, fostering growth and innovation within data projects.We seek a dedicated professional focused on customer-centric solutions and team succe... Voir plus