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Fortinet
Fortinet Account Manager - Technical FocusFortinet • Burnaby, Metro Vancouver Regional District, Canada
Fortinet Account Manager - Technical Focus

Fortinet Account Manager - Technical Focus

Fortinet • Burnaby, Metro Vancouver Regional District, Canada
Il y a 27 jours
Type de contrat
  • Temps plein
Description de poste
Drive technical support excellence at Fortinet as a Technical Account Manager, focusing on premium customer success. This role involves deepening knowledge in network security and offering tailored technical solutions. As a key player, you will be conducting thorough analysis of customer network information while also providing valuable installation support and troubleshooting guidance. You'll engage with customers in the Americas, facilitating education on networking practices and regular updates on active technical cases. Your expertise will shape best practice deployment methodologies and ensure customer satisfaction. Key Responsibilities: • Analyze network behavior and configuration details • Provide direct support for installations and configurations • Conduct customer education on products and networking • Manage ongoing technical cases and expectations • Facilitate regular communication through status calls and site visits Requirements: • Five years’ experience in a related technical field • Strong understanding of network security and routing • Excellent verbal and written communication skills • Familiarity with scripting and Windows server apps • Relevant certifications like CCNA or CISSP preferred Showcase your technical prowess and commitment to customer services as a Technical Account Manager with Fortinet. #J-18808-Ljbffr
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Fortinet Account Manager - Technical Focus • Burnaby, Metro Vancouver Regional District, Canada

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