Drive technical support excellence at Fortinet as a Technical Account Manager, focusing on premium customer success. This role involves deepening knowledge in network security and offering tailored technical solutions. As a key player, you will be conducting thorough analysis of customer network information while also providing valuable installation support and troubleshooting guidance. You'll engage with customers in the Americas, facilitating education on networking practices and regular updates on active technical cases. Your expertise will shape best practice deployment methodologies and ensure customer satisfaction. Key Responsibilities: • Analyze network behavior and configuration details • Provide direct support for installations and configurations • Conduct customer education on products and networking • Manage ongoing technical cases and expectations • Facilitate regular communication through status calls and site visits Requirements: • Five years’ experience in a related technical field • Strong understanding of network security and routing • Excellent verbal and written communication skills • Familiarity with scripting and Windows server apps • Relevant certifications like CCNA or CISSP preferred Showcase your technical prowess and commitment to customer services as a Technical Account Manager with Fortinet. #J-18808-Ljbffr
Fortinet Account Manager - Technical Focus • Burnaby, Metro Vancouver Regional District, Canada
The Account Manager is responsible for growing an established territory and customer base by developing and growing relationships and business within existing accounts.This individual calls on engi... Show more
As a Technical Account Manager, you will be the primary technical contact delivering technical support for our premium customers.This is a superb opportunity to learn all aspects of Fortinet produc... Show more
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Drive technical support excellence at Fortinet as a Technical Account Manager, focusing on premium customer success.This role involves deepening knowledge in network security and offering tailored ... Show more
Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of i... Show more
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We use AI tools to support parts of the hiring process, but final hiring decisions are made by humans.For more details on data processing, please contact us.We’re looking for an Account Manager to ... Show more
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