The Operations Specialist, Technical Support, is responsible for supporting the day-to-day operational activities of the Technical Support team. This role oversees the management and maintenance of technical service publications operational systems, and key support resources to ensure effective service operations across the dealer network. The role also encompasses various business needs such as program analysis and tracking, system management, document repository, tracking, and the management of special tools (SST) and equipment through the Kia Tools, Equipment & Supplies (KTES) program. This role is also responsible for maintaining important systems to support dealers such as KDS and KGSIS, and for administrative tasks related to budgeting and planning.
This position reports directly to the Senior Manager, Technical Support. The Operations Specialist will collaborate with other functions within Service Operations, including Warranty Management and Technical Support.
Why Kia?
Perks and Benefits
Kia Canada Inc. is an equal opportunity employer who provides an inclusive and accessible environment for everyone. As such, we will accommodate disabilities during the selection process and we will collaborate with you to meet your needs. We thank all candidates for their interest; however, only those selected for an interview will be contacted. No agencies or phone calls please.
Operations Specialist • Mississauga, ON, CA
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