Overview
Gallagher is seeking a Claims Associate with 1-2 years of property claims experience and a Level 1 License to join our Alberta Condo team. This role focuses on managing claims processes, ensuring accurate reporting, and providing exceptional support to clients and property managers. How you'll make an impact Enter and maintain claim data in internal systems, ensuring accuracy across all records. Communicate directly with IA for claim updates and underwriting queries. Manage claim intake, reporting, and documentation, addressing missing or incomplete information. Oversee "notice only" claims, provide standard responses, and follow up to prevent E&O issues. Handle below-deductible inquiries with clear, policy-compliant responses. Build strong relationships with property managers and provide claims education sessions. Conduct regular customer service check-ins during claims processes. About you 1-2 years of property claims experience is preferred; property claims experience/exposure ideal but not mandatory General Level 1 license will be required within 3 months Strong attention to detail and excellent communication skills Knowledge of claims processes, underwriting, and the Condo Act of Alberta Experience with EPIC is an asset Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Claims Advocate Associate, Condominium Program • Calgary, Canada
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