Overview
Gallagher is seeking a Claims Associate with 1-2 years of property claims experience and a Level 1 License to join our Alberta Condo team. This role focuses on managing claims processes, ensuring accurate reporting, and providing exceptional support to clients and property managers. How you'll make an impact Enter and maintain claim data in internal systems, ensuring accuracy across all records. Communicate directly with IA for claim updates and underwriting queries. Manage claim intake, reporting, and documentation, addressing missing or incomplete information. Oversee "notice only" claims, provide standard responses, and follow up to prevent E&O issues. Handle below-deductible inquiries with clear, policy-compliant responses. Build strong relationships with property managers and provide claims education sessions. Conduct regular customer service check-ins during claims processes. About you 1-2 years of property claims experience is preferred; property claims experience/exposure ideal but not mandatory General Level 1 license will be required within 3 months Strong attention to detail and excellent communication skills Knowledge of claims processes, underwriting, and the Condo Act of Alberta Experience with EPIC is an asset Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee Stock Purchase Plan Other benefits include: Educational expense reimbursement Employee assistance programs Discounted gym membership (GoodLife Fitness) Opportunity for flexible work arrangements Paid sick days & personal days Employee education recognition program Employee referral bonus programClaims Advocate Associate, Condominium Program • Calgary, Canada
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