Senior Identity Access Management Specialist | Okta | Auth0

Our client, a well-established leader in the automotive distribution industry, is seeking an experienced Identity & Access Management Specialist to join their Information Services team. This role will take ownership of enterprise identity platforms supporting workforce, dealer, and customer access, playing a key part in enabling secure, seamless digital experiences across the organization. The successful candidate will bridge technology and business, working closely with internal teams and external partners to deliver robust identity services.

If you're interested, please send your resume to kyle.chan@randstaddigital.com

Advantages
- Hybrid work model with flexible in-office days
- Competitive compensation package including bonus
- Extended health, dental, and pension benefits from day one
- Tuition and fitness reimbursement programs
- Paid holiday shutdown and generous time off
- Sabbatical leave program
- Condensed summer work week

Responsibilities
**Identity Platform Management**
- Act as subject matter expert for enterprise identity platforms, ensuring secure integration of workforce and customer identities and seamless synchronization of access across core business systems
- Configure, maintain, and optimize IAM solutions supporting authentication, authorization, and access lifecycle management
- Contribute to platform roadmaps aligned with enterprise security strategy and evolving business needs
- Collaborate with technical teams to integrate IAM solutions with new and existing systems

**Identity Integration & Governance**
- Own identity flows across critical enterprise systems, ensuring consistent enforcement of access policies
- Support and enhance RBAC, MFA, and SSO configurations aligned with regulatory requirements
- Partner with compliance, audit, and security teams on controls, access reviews, and governance initiatives
- Contribute to IAM policy and standards development

**Identity Processes & Enablement**
- Document and implement repeatable IAM processes to ensure secure, scalable identity operations
- Support access certification campaigns and audit activities
- Streamline access request and approval processes, balancing security and business productivity
- Support automation initiatives for provisioning, deprovisioning, and access changes

**Vendor & Service Provider Liaison**
- Serve as technical liaison with managed service providers and vendors supporting IAM platforms
- Review vendor roadmaps and communicate platform changes to internal stakeholders
- Monitor service delivery against SLAs and KPIs

**Operational Support & Continuous Improvement**
- Provide Tier 2/3 escalation support for IAM-related incidents and service requests
- Analyze incident trends and operational gaps to inform improvements
- Develop automation scripts and workflows (e.g., Okta Workflows, Terraform) to enhance provisioning, monitoring, and audit readiness

Qualifications
- University Degree or College Diploma in Computer Science, Cybersecurity, Information Technology, or equivalent
- Minimum 5 years of progressive experience in IAM-focused roles supporting enterprise identity platforms (e.g., Okta, Auth0, Azure AD)
- At least one IAM certification (e.g., CIAM, Okta Certified Professional/Admin, Auth0 Implementer, Microsoft SC-300) and one security certification (e.g., CISSP, CCSP, CISM, CISA, SANS-GIAC, CCSK)
- Hands-on experience with user lifecycle management, RBAC, access governance, and application integrations using identity standards (SAML, OIDC, OAuth, SCIM, Zero Trust)
- Familiarity with compliance frameworks (SOX, PIPEDA) and conducting access reviews
- Experience supporting identity-related incident investigations (e.g., MFA fatigue, account compromise)
- Experience integrating IAM solutions in cloud and hybrid environments
- Strong analytical and communication skills, with the ability to explain complex identity concepts to both technical and business audiences
- Proven ability to collaborate across security, infrastructure, and business teams

Summary
Our client, a well-established leader in the automotive distribution industry, is seeking an experienced Identity & Access Management Specialist to join their Information Services team. This role will take ownership of enterprise identity platforms supporting workforce, dealer, and customer access, playing a key part in enabling secure, seamless digital experiences across the organization. The successful candidate will bridge technology and business, working closely with internal teams and external partners to deliver robust identity services.

If you're interested, please send your resume to kyle.chan@randstaddigital.com

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.