Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?
Are you passionate about providing customer service that exceeds expectations?
If so, we think you belong here at Connect Hearing as a Customer Care Representative!
Who we are:
Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.
Working Location: Burlington Brant Hills, ON
Reporting to: Regional Clinic Manager
A day in the life of a Customer Care Representative involves:
• Providing exceptional customer service in person, over the phone and by email
• Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
• Managing and maintaining client accounts while building relationships
• Working with insurance companies to ensure successful third-party billing operations
• Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!
What you get in return:
• This role offers an hourly wage of $20–$23, based on experience.
• Extended Health Benefits Package from day one
• 3 weeks vacations to start, increasing with tenure
• 6 days of personal time in your first year
• Additional days off, including your Birthday!
• Monday – Friday (business hours)
• Eligible for Monthly Bonus
• Growth and development opportunities including education sponsorship
We'd love to hear from you if:
• You possess strong communication and customer service skills
• You have experience or would enjoy working on and reconciling accounts receivable
• Your aligned with our value of helping others
• You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge
Don't think you meet the criteria?
If you’re willing to go all in and learn, we'd still love to hear from you!
Apply today, we look forward to reviewing your application!
More About Us:
We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.
Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense
#ConnectHearingCanada
#LI-KV1
Customer Care Representative - Burlington • Burlington, Canada
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Voir plus
Bilingual Customer Care Representative.This role also focuses on building and maintaining strong relationships with both clients and internal teams by providing prompt, accurate, and dependable sup... Voir plus
Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Be among the first 25 applicants.Bilin... Voir plus
Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Voir plus
Get AI-powered advice on this job and more exclusive features.Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individual... Voir plus
Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation.Our mission is ‘EarnTheWorld’s Attention’ and Salt is built to find, develo... Voir plus
CMP) is a global manufacturing company with 6 manufacturing and distribution facilities throughout Canada, the United States, Italy, Australia, and China.CMP supplies the recreational and commercia... Voir plus
Customer Service Representative (Bilingual).Edwards Blvd, Mississauga, ON, L5T 2W7.Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized ... Voir plus
Customer Care Representative - Remote Work.About the job Customer Care Representative - Remote Work.Experience in our industry is not required as we have industry-leading training and support to pr... Voir plus
Take on a rewarding customer-facing role as a Customer Service Representative.Elevate client interactions and manage administrative tasks efficiently within the automotive repair sector.This role e... Voir plus
Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW.Call center functio... Voir plus
Do you love working with talented people? So do we!.Our team is growing and we’re looking for best-in-class talent.We value experienced, career-minded employees who focus on teamwork, professionali... Voir plus
Beyond Bilingual Mississauga, Ontario, Canada.Be among the first 25 applicants.President and Founder | Bilingual Recruitment.MUST BE ABLE TO WORK BETWEEN - 7:30am - 6pm.Our client is a well-establi... Voir plus
Director of Human Resources at Rootree Inc.Monday to Friday, 8:30 am to 5:00 pm.Rootree is a leading company in sustainable packaging solutions, committed to reducing environmental impact while del... Voir plus
EQ3 is an innovative leader in furniture and accessory design with retail locations across Canada and the US, and a rapidly growing eCommerce presence.We are seeking a highly motivated, relationshi... Voir plus
About Us Founded in 1985, CTG is a major importer and distributor of consumer products for customers in the retail industry across North America.CTG’s mission is to supply quality branded products... Voir plus
Customer Service Representative – Reliable Automatic Sprinkler Co.The Customer Service Representative provides effective customer service for all internal and external customers.Communicates with c... Voir plus
Bilingual Customer Service Representative.This role focuses on bolstering the company's customer service (B2B) initiatives, functioning as a customer intermediary and forming the central support st... Voir plus
The Customer Experience Supervisor is responsible for supervising and training a team of customer care associates who assist external users of the organization’s technical products or services by a... Voir plus
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds to basic customer inquires regard... Voir plus
