Talent.com
Crossfuze
Remote Associate Engagement ManagerCrossfuze • Vernon, British Columbia
Remote Associate Engagement Manager

Remote Associate Engagement Manager

Crossfuze • Vernon, British Columbia
Il y a 2 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

The Associate Engagement Manager (AEM) is responsible for managing the successful deployment of ServiceNow solutions for Crossfuze clients, supporting our Engagement Management team, and acting as the client contact for services. Additional responsibilities for the AEM include scheduling, resource management, providing project status, and maintaining high levels of client satisfaction.

This position is fully remote, candidates for this role must be located in Canada.

Position Responsibilities:

  • Single point of contact for ServiceNow client engagements
  • Responsible for client satisfaction throughout the engagement
  • Understands the client business issues and problems and helps the client change the way they work
  • Works with engagement managers to produce weekly project reports
  • Manages project risks, issues, action items, and decisions
  • Manages project resources, schedules, tasks, and other project work as requested by engagement managers
  • Identifies opportunities to provide additional value to our clients
  • Supports the continuous improvements of our implementation methodology and service offerings based on client experiences
  • Schedules and facilitate meetings, including producing agendas, meeting notes, and following up on meeting actions
  • Maintain 75% billable utilization target after 180 days in the position
  • A Bachelor’s degree or equivalent experience
  • Very strong communication skills with the ability to set appropriate expectations with clients
  • Experience or training in project management
  • Strong organizational and analytical skills
  • Strong interpersonal skills, client-centric attitude, ability to deal with cultural diversity
  • Demonstrated ability to lead teams and achieve success with client software implementation projects
  • Background working with external clients and companies is desirable
  • Experience working on ServiceNow projects preferred
  • Agile Scrum experience and Scrum Master certification is desirable
  • ITIL V3 or V4 Foundations Certification is preferred
  • The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it’s up to you!
    • Flexible remote work options
    • Additional PTO day for mental health
    • Competitive paid time off
    • Half-day Fridays
  • Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits.
    • Paid maternity and paternity leave for biological birth and adoption
    • Newborn, adoption and fertility assistance
    • Competitive training & development programs
    • Extended Healthcare Plan
    • Group RRSP with employer match
    • 10 days toward bereavement leave
  • Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice.

Compensation Range:

The anticipated compensation range for this position is $70,000-90,000 CAD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors.

Equal Employment Opportunity:

Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.

Créer une alerte emploi pour cette recherche

Remote Associate Engagement Manager • Vernon, British Columbia

Offres similaires

Mortgage Specialist - BC Interior & Okanagan Region

ScotiabankKelowna, Regional District of Central Okanagan, CA
Temps plein

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Join us as we build a high-performing, purposed driven, winning sales team, anchored by an incl... Voir plus

 • Offre sponsorisée

Complete Online Surveys For Cash (Up to $25/per)

Earn HausSalmon Arm, BC, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Full-Time Focus Group Participant - Remote

ApexFocusGroupKelowna, BC, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Voir plus

 • Offre sponsorisée

Earn Extra Income - Remote - Remote - No Experience Required

AlmediaSalmon Arm, Canada
Télétravail
Temps plein

Join Almedia and earn money online by completing tasks, playing games, and filling out surveys. Voir plus

 • Offre sponsorisée

Tim Hortons Restaurant Manager Role

608940 B.C. Ltd DBA Tim Hortons RestaurantSalmon Arm, Columbia-Shuswap Regional District, CA
Temps plein +1

Take charge as a Restaurant Manager at Tim Hortons in Salmon Arm, BC.This full-time role requires expertise in operations, customer service, and team leadership.Ltd is looking for two skilled Resta... Voir plus

 • Offre sponsorisée

Custom Home Client Relations Manager

Pivot + EdgeSalmon Arm, Columbia-Shuswap Regional District, CA
Temps plein

Become a Custom Home Client Relations Manager with a reputable builder in Salmon Arm.Focus on client engagement and operational efficiency to deliver top-notch service.This position is designed for... Voir plus

 • Offre sponsorisée

Growth-Minded SMB Account Manager — Portfolio (BC Interior)

TEEMA Solutions GroupKelowna
Temps plein

A leading sales organization is seeking a motivated candidate to manage customer accounts in the BC Interior region.You will promote services, achieve sales targets, and establish strong customer r... Voir plus

 • Offre sponsorisée

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSalmon Arm, BC, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Remote B2B Appointment Setter & Outreach Pro

YaaLk TechnologiesKelowna, Regional District of Central Okanagan, CA
Télétravail
Temps plein

A tech-focused company is seeking a skilled B2B Appointment Setter/Sales Representative to work remotely in Kelowna.In this role, you will engage decision-makers to book appointments through variou... Voir plus

 • Offre sponsorisée

Mortgage Specialist Role at Scotiabank

ScotiabankKelowna, Regional District of Central Okanagan, CA
Temps plein

Take your career to new heights as a Mortgage Specialist with Scotiabank in Kelowna, British Columbia.This role focuses on building strong client relationships and providing expert mortgage guidanc... Voir plus

 • Offre sponsorisée

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupSwitsemalph, British Columbia, Canada
Télétravail
Temps plein +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Voir plus

 • Offre sponsorisée

Mobile Mortgage Advisor – BC Interior & Okanagan

ScotiabankKelowna, Regional District of Central Okanagan, CA
Temps plein

A leading banking institution is seeking a Home Financing Advisor in Kelowna.This mobile role focuses on building strong client relationships and providing tailored mortgage advice.Ideal candidates... Voir plus

 • Offre sponsorisée

Client Relations and Operations Manager

Pivot + EdgeSalmon Arm, Columbia Shuswap Regional District, Canada
Temps plein

If you are looking for a place where your work genuinely matters, this is the kind of company people stay with for years.Don Hindbo built the business in 1992, and his son Coady has spent more than... Voir plus

 • Offre sponsorisée

Part-Time Focus Group Participant - Remote

ApexFocusGroupKelowna
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Voir plus

 • Offre sponsorisée

KCR Customer Experience Associate Position

TD BankKelowna, Regional District of Central Okanagan, CA
Temps partiel

Join TD Canada Trust as a Customer Experience Associate at the KCR Summer Job Fair in Kelowna, British Columbia.Excel in providing superior customer service and managing financial transactions.In t... Voir plus

 • Offre sponsorisée

Super8 Salmon Arm Front Desk Manager

Next Youth JobSalmon Arm, Columbia-Shuswap Regional District, CA
Permanent

Become the front desk leader at Super8 Salmon Arm, British Columbia.This permanent role offers the chance to manage daily operations, staff training, and guest relations in a busy hotel environment... Voir plus

 • Offre sponsorisée

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSalmon Arm, BC, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Market Research Associate - No Experience

Clubshop | USKelowna, British Columbia
Temps plein

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Voir plus

Earn Cash From Taking Surveys Online

Earn HausSalmon Arm, BC, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Temporary Resident Care Attendant Role

AgeCareSalmon Arm, Columbia-Shuswap Regional District, CA
Temps plein

Help enhance the quality of life for seniors as a Resident Care Attendant at AgeCare in Salmon Arm, BC.This role is centered around personal care, choice, and active participation in residents' dai... Voir plus