Talent.com
Zen Educate
Remote Customer Support RepresentativeZen Educate • Georgetown, Ontario
Remote Customer Support Representative

Remote Customer Support Representative

Zen Educate • Georgetown, Ontario
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste
Location: Remote in HalifaxCompensation: $53,000 CAD
Job Overview:
As a full-time Customer Support Representative, you will play a key role in providing high-quality support to both schools and educators. Your primary responsibilities will include resolving and answering queries, and ensuring overall satisfaction through email and phone support. The role requires exceptional communication skills, quick problem-solving abilities, and a strong focus on school and educator support. We are also looking for someone who is excited to be an early joiner in a new and growing team.
Key Responsibilities:-Respond to inquiries from schools and educators promptly via email, phone and text. -Manage and maintain the support inbox, ensuring all queries are handled efficiently.-Monitor the Slack (internal communications) channel and escalate issues as needed.-Identify trends in queries and recommend process improvements to enhance the school and educator journey.-Collaborate closely with the US team to resolve issues and ensure a smooth school and educator experience.-Contribute to building a support knowledge base to create more efficient support for the future. -Document and escalate key issues for further action.
Our Ideal Candidate 🙋-Has a passion for companies that have a positive social impact and the education sector-‘Can do’ attitude, bias for action and you want to be part of a growing motivated team-You love to take pride in creating an exceptional experience for customers 🙌-Having experience and/or strong knowledge of the education sector is a big plus-Has strong written and verbal communication skills.-Is Detail-oriented with a proactive approach to resolving concerns.
Helpful to have but not essential 💥-Background in customer service or customer success -Proven ability to manage multiple workflows and prioritize tasks effectively.-Proficiency in Google Suite -Previous experience with a customer service software (e.g Zendesk, Intercom, Hubspot)
Créer une alerte emploi pour cette recherche

Remote Customer Support Representative • Georgetown, Ontario

Offres similaires

Customer Service Representative

Traffic TechHamilton, ON, CA
Permanent

When you join Traffic Tech, you join a team that keeps the global economy moving – literally.Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable i... Voir plus

 • Offre sponsorisée

Agronomy Admin & Sales Support - Central Ontario FS - Alliston, ON

FS SystemAlliston, ON, CA
Temps plein

Select how often (in days) to receive an alert:.Central Ontario FS, a division of GROWMARK, Inc.We are driven to deliver innovative solutions to help improve the profitability of our customers and ... Voir plus

 • Offre sponsorisée

Bilingual Customer Service Representative - 12 Month Contract - C$46,000 - C$55,000 A Year - Remote

Empire lifeHamilton, Canada
Télétravail
Temporaire

Provides customer support, responds to inquiries, and resolves issues in a bilingual capacity, adhering to service standards and privacy procedures. Voir plus

 • Offre sponsorisée

Pharmacy Support Specialist & Customer Care

Avanti Software Inc.Hamilton, ON, CA
Temps plein

A healthcare services provider is seeking a Pharmacy Assistant / Customer Service Representative in Hamilton, Ontario.This full-time role requires collaboration with pharmacists and entails respons... Voir plus

 • Offre sponsorisée

Customer Service Representative

Farm Boy Inc.Hamilton, ON, CA
Temps plein

If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.The people who work here are special, and that’s what makes... Voir plus

 • Offre sponsorisée

Product Support Sales Representative - C$90,000 - C$110,000 A Year

Toromont CatHamilton, Canada
Temps plein

The Product Support Sales Representative will increase parts and service sales through technical expertise and building relationships with customers. Voir plus

 • Offre sponsorisée

Customer Service Representative Hamilton ON

Traffic Tech Inc.Hamilton, ON, CA
Temps plein

Take the next step in your career with Traffic Tech as a Customer Service Representative in Hamilton, ON.Coordinate global logistics and deliver outstanding customer service daily.This role involve... Voir plus

 • Offre sponsorisée

Customer Service Representative

U-HaulHamilton, ON, CA
Temps plein

As a Hitch Pro at U-Haul, I specialized in the installation, maintenance, and inspection of trailer hitches, towing accessories, and related equipment.I provided excellent customer service by ensur... Voir plus

 • Offre sponsorisée

Sales Representative Remote

srecruitingHamilton, Ontario, Canada
Télétravail
Temps plein

About the job Sales Representative Remote.After a record breaking year with $2.If you are hard-working, motivated, and a team player then we have a position for you.Experience in our industry is no... Voir plus

 • Offre sponsorisée

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupCaledon, Ontario, CA
Télétravail
Temps plein +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Voir plus

 • Offre sponsorisée

Customer Service & Home Services Representative

Natural PurityHamilton, ON, CA
Temps plein

Natural Purity | Home Depot Home Services Partner.Natural Purity and Georgian Water & Air have proudly served Canadian families for more than 45 years, providing industry-leading water treatment an... Voir plus

 • Offre sponsorisée

Customer Engagement Representative at Royal Building Solutions

WestlakeHamilton, ON, CA
Temps plein

Drive customer engagement as a Customer Engagement Representative at Royal Building Solutions.Provide exemplary service through various communication methods while managing accounts effectively.In ... Voir plus

 • Offre sponsorisée

Wireless Sales Representative

The Mobile ShopOrangeville, ON, CA
Temporaire

Join us at The Mobile Shop located inside Zehrs!.This position is being offered as a 12-month contract.Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by ... Voir plus

 • Offre sponsorisée

Motion Industries Customer Support Representative

MotionHamilton, ON, CA
Temps plein

Become a Customer Support Representative at Motion Industries, a role centered on customer order fulfillment and support.Efficiently manage calls while ensuring customer satisfaction and maintainin... Voir plus

 • Offre sponsorisée

Remote Paid Panel Immediate Start. Customer Service Representative Agent Welcome

AFG IncHamilton, Canada
Télétravail
Temps partiel

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible remote market research opportunit... Voir plus

 • Offre sponsorisée

Claims Registration Representative (On Demand - Variable)

Workplace Safety and Insurance Board (WSIB)Hamilton, ON, CA
Temps plein

About the Workplace Safety and Insurance Board (WSIB).When an injury or illness happens on the job, we move quickly to provide wage‑loss benefits, medical coverage and support to help people get ba... Voir plus

 • Offre sponsorisée

Lead, Technical Support, OnSPARK

Research Computing TeamsHamilton, ON, CA
Temps plein

The Data Programmer is responsible for all aspects of data processing workflow management.This includes data analysis, conversion, manipulation, and output.This role ensures data accuracy and timel... Voir plus

 • Offre sponsorisée

Dynamic Customer Service Representative for Sales and Support

Westlake Royal Building ProductsHamilton, ON, CA
Temps plein

Deliver exceptional face-to-face and virtual customer service as a Customer Service Representative.Manage accounts, process orders, and provide after-sales support in a collaborative environment.In... Voir plus

 • Offre sponsorisée

Remote Sales Representative - High Earnings Potential 140k+ - C$60,000 - C$140,000 A Year - Remote

RogersOrangeville, Canada
Télétravail
Temps plein

Remote sales role for an Outbound Business Sales Consultant at Rogers, helping existing SMB customers upgrade services.Involves inbound/outbound calls, consulting, and upselling/cross-selling.Earns... Voir plus

 • Offre sponsorisée

Outside Sales Representative Ontario

Thomas Brooke InternationalHamilton, ON, CA
Temps plein

Join a dynamic sales team as an Outside Sales Representative for a growing specialty coatings manufacturer serving Canada.Enjoy the autonomy to cultivate your territory and relationships in a colla... Voir plus