Talent.com
Box Clever
Remote Website Support Specialist Education/Technology/SaaS SectorBox Clever • Vaughan, Ontario
Remote Website Support Specialist Education/Technology/SaaS Sector

Remote Website Support Specialist Education/Technology/SaaS Sector

Box Clever • Vaughan, Ontario
Il y a plus de 30 jours
Type de contrat
  • Temps partiel
  • Télétravail
Description de poste

Applications will be accepted until July 25, or when a candidate is selected.





We’re looking for a detail-oriented and tech-savvy Website Support Specialist to join our growing Rally division. If you enjoy helping users solve problems, thrive on keeping projects organized, and love the idea of working on digital products that make school communications easier, we’d love to hear from you.





About Box Clever
Box Clever is an award-winning web design company based in Sherwood Park, Alberta, operating across four specialized divisions. Our Rally division builds websites, apps, and communication software for K–12 school districts and schools. Our products are used by more than 60% of Alberta’s school divisions, and we continue to grow across Canada and into the USA.


Our office in Sherwood Park is bright and open, with a big patio for meetings and nearby trails perfect for a lunch break walk. We work hard to make communication easier for schools—and we have fun doing it.





About the Role
As a Website Support Specialist, you’ll play a key role in ensuring our Rally users get the help they need to confidently use our products. You'll be the first point of contact for support requests and will work closely with our account and project teams to deliver an exceptional client experience. You’ll be responsible for website content migration, and will pitch in onboarding new clients and supporting our internal teams with data and research.





This is a part-time hybrid position (20 hours/week) based in Sherwood Park, AB, with a mix of in-office days and optional remote workdays. We prefer a consistent schedule of 4 hours per day, Monday to Friday, during regular office hours. That said, we're flexible on start and end times—we're looking for the right person and can adjust the daily schedule to fit your schedule within our weekday hours.




Ideal start date is Monday, August 18.





Responsibilities





Client Support



  • Respond to support requests on our customer support platform and provide friendly, helpful guidance to users

  • Escalate technical issues to the appropriate team members when needed

  • Maintain and update our Rally knowledge bases

  • Track and report on support trends and usage data



Project & Account Support



  • Migrate content from old websites into new ones for Rally clients

  • Assist account managers with project tasks

  • Provide onboarding support for new Rally clients



Sales & Marketing Support



  • Conduct research to help the sales and marketing teams better understand our markets and competitors



What You Bring





Essentials



  • Strong written and verbal communication skills and a friendly, client-first approach

  • Comfortable with digital tools and basic CMS functionality

  • Ability to manage multiple tasks and prioritize effectively

  • A collaborative spirit and a willingness to learn new things



Bonus Points



  • Experience in a help desk, CMS, or web support role

  • Familiarity with the K–12 education system

  • Knowledge of Help Scout or similar customer support platforms

  • A background in web content management or website administration







Interested? We’d love to hear from you! Apply today and help us continue building great digital tools for the people who shape our schools.

Créer une alerte emploi pour cette recherche

Remote Website Support Specialist Education/Technology/SaaS Sector • Vaughan, Ontario

Offres similaires

Remote SEO Partnerships Specialist

Inspira EducationMississauga, Peel Region, CA
Télétravail
Temps plein

A leading edtech company is seeking a Partnership Development Specialist to enhance their SEO initiatives.This remote position requires 2+ years of experience in partnership development and a solid... Voir plus

 • Offre sponsorisée

Bilingual Remote Customer & Tech Support Specialist

ConcentrixMississauga, Peel Region, CA
Télétravail
Temps plein

A leading customer service company in Peel Region, Mississauga is looking for customer service representatives to assist customers via phone or internet.The ideal candidate is fluent in English and... Voir plus

 • Offre sponsorisée

Technical Support Specialist Focused on GNSS and Automation Training

Brandt Group of CompaniesMississauga, Peel Region, CA
Temps plein

Step into a pivotal role as a Technical Support Specialist, enhancing customer experiences with advanced GNSS and automation technologies.Provide exceptional technical support and training, helping... Voir plus

 • Offre sponsorisée

Remote WordPress Full-Stack Developer (Part-Time)

Honeycomb Creative Inc.Mississauga, Peel Region, CA
Télétravail
Temps plein +1

A creative agency in Canada is seeking an Intermediate Full Stack Developer with WordPress experience to work on website development projects.This part-time remote position requires updating existi... Voir plus

 • Offre sponsorisée

GDS and Web Support Specialist

CAA Club GroupVaughan, York Region, CA
Temps plein

At CAA Club Group, we are passionate about keeping our Members safe – whether they are on the road, at home, or travelling abroad.As a trusted Member‑based organization, we provide products and ser... Voir plus

 • Offre sponsorisée

Remote B2B Growth Specialist

PivotreeMississauga, Peel Region, CA
Télétravail
Temps plein

A leading IT services provider is seeking a passionate Business Development Representative to identify and qualify sales opportunities.This role involves online research, consultative sales, and ma... Voir plus

 • Offre sponsorisée

Cyber Security Support

Brainhunter Systems LtdMississauga, Peel Region, CA
Temps plein

How many paid working hours: 20 hrs/ week.Remote work with occasional site travel.Familiarity with the ECC Process as outlined in BP-PROC-01081 is an asset.Knowledge of Bruce Power’s Cyber Security... Voir plus

 • Offre sponsorisée

EMEA Senior Services Engagement Leader (Remote)

GitLabMississauga, Peel Region, CA
Télétravail
Temps plein

A leading DevSecOps platform company is seeking a Senior Professional Services Engagement Manager for EMEA to drive customer success through structured professional services engagements.The role re... Voir plus

 • Offre sponsorisée

Remote AI Content Evaluation Specialist

Work VistaMississauga, Peel Region, CA
Télétravail
Temps partiel

A global AI company is looking for a Content Evaluation Specialist to assess AI-generated content.This part-time, remote role requires conducting thorough evaluations and comparisons of AI response... Voir plus

 • Offre sponsorisée

Remote Web Growth & CRO Specialist

Wing AssistantMississauga, Peel region, Canada
Télétravail
Temps plein

A leading virtual talent firm in Toronto is seeking a skilled professional to manage and optimize their web presence.You will be responsible for developing landing pages, conducting A/B tests, and ... Voir plus

 • Offre sponsorisée

AI Website Specialist

WellnessLivingVaughan, ON, CA
Temps plein

We are looking for an AI Website Specialist to join our Presence Websites team, responsible for building functional websites from brief to launch using AI‑assisted web coding infrastructure and eme... Voir plus

 • Offre sponsorisée

Remote Email & SMS Growth Specialist for E‑commerce

Aplo GroupMississauga, Peel Region, CA
Télétravail
Temps plein

A leading e-commerce growth firm is seeking an Email & SMS Marketing Specialist to implement marketing strategies for e-commerce merchants.This remote role requires a minimum of 2 years in e-commer... Voir plus

 • Offre sponsorisée

Remote Marketing Specialist — Flexible & Growth‑Oriented

One Eighty SuccessMississauga, Peel Region, CA
Télétravail
Temps plein

A dynamic online marketing company in Canada seeks motivated individuals for an exciting Teachers role.This position offers remote work with flexible scheduling, perfect for candidates with an entr... Voir plus

 • Offre sponsorisée

Expand Your Web Development Skills with AI and Open-Source

GoofreMississauga, Peel Region, CA
Temps plein

Join a revolution in e-commerce by connecting your builds to advanced AI.Leverage open-source partnerships to enhance your offerings, boost revenue, and attract new clients seamlessly.In this freel... Voir plus

 • Offre sponsorisée

Remote Customer Support at ForgeFit

ForgeFitMississauga, Peel Region, CA
Télétravail
Temps plein

Become a Remote Customer Support Specialist at ForgeFit and play a vital role in assisting our fitness industry partners.Provide outstanding service to ensure seamless interactions from order to in... Voir plus

 • Offre sponsorisée

SSLP Mentors (Virtual)

FbcfcnMississauga, Peel Region, CA
Temps plein

Misson: The Federation of Black Canadians (FBC) is a national, non‑profit organization driven by Black organizations across the country.The Federation of Black Canadians advances the social, econom... Voir plus

 • Offre sponsorisée

Remote AI Chatbot Trainer & Support Specialist

DataAnnotationMississauga, Peel Region, CA
Télétravail
Temps plein

A technology company is seeking a Customer Service Representative for a remote position.Responsibilities include teaching AI chatbots, writing diverse conversations, and conducting performance comp... Voir plus

 • Offre sponsorisée

SEO & Content Marketing Specialist (Part-Time, Remote)

CloudcureMississauga, Peel Region, CA
Télétravail
Temps partiel

Cloudcure is a Canadian virtual healthcare platform focused on delivering accessible, evidence-based medical care across Canada.We are building a strong foundation for long-term organic growth and ... Voir plus

 • Offre sponsorisée

Full-Stack Web Development Expert (Cross-Platform Focus) — Subject Matter Expert

VosynMississauga, Peel Region, CA
Temps plein

Job Title: Full-Stack Web Development Expert (Cross-Platform Focus).At Vosyn, we embrace the exciting, game-changing world of Artificial Intelligence, driving innovation and pioneering impactful pr... Voir plus

 • Offre sponsorisée

Sales Support Specialist for Client Engagement

Daniels HealthBrampton, Peel Region, CA
Temps plein

Become a Sales Support Specialist for client engagement at Daniels Health & Sharpsmart.This position supports administrative tasks while enhancing customer relationships and identifying sales oppor... Voir plus