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Fitness & Wellness Manager
Fitness & Wellness ManagerSurin Group • Banff, Division No. 15, CA
Fitness & Wellness Manager

Fitness & Wellness Manager

Surin Group • Banff, Division No. 15, CA
Il y a 1 jour
Type de contrat
  • Temps plein
Description de poste

Director of Sports

The person occupying the position of Director of Sports is responsible for the management and development of all sports activities in order to ensure the efficiency and profitability of services as well as customer satisfaction.

Location : Club Sports Belvédère, Val d'Or

Posted 2025-12-11

Deadline 2026-01-15

Responsibilities

Customer service and operations

  • Oversee the operation of the golf shop and backroom (product purchases / sales, inventory management, equipment rental, practice range, bag storage, locker management, etc.).
  • In collaboration with senior management, plan staffing needs and recruit the necessary personnel.
  • Manage employee schedules to optimize the use of facilities and customer satisfaction.
  • In collaboration with senior management, evaluate the skill level and performance of staff under your responsibility, provide them with feedback, training, and encouragement necessary for the performance of their duties.
  • Ensure harmony within your team and manage conflicts.
  • Ensure the safety of employees and users.
  • Greet members and visitors with professionalism and courtesy.
  • Meet regularly with customers, inquire about their level of satisfaction with activities, and propose procedures to ensure their overall satisfaction, implement them, and follow up on them once approved.
  • Represent the brand image of Club Sports Belvédère.

Teaching and development

  • Offer private and group golf lessons at all levels.
  • Organize junior clinics and programs.
  • Act as a mentor for young golfers and assistant staff.

    • Tournaments and events

  • Oversee reservation systems, training programs (juniors, first swings, golf lessons, etc.) and the organization of golf tournaments.
  • Collaborate with committees (golf, turf and curling).
  • Ensure compliance with golf rules and ethics of play on the course.

    • Administration

  • Work closely with senior management to prepare operating budgets for your sector.
  • Manage and monitor your sector's budget and ensure compliance with established parameters.
  • Produce performance reports and recommendations for improvement.
  • Ensure compliance with club policies and Golf Québec / Canada and Curling Québec / Canada standards.
  • Coordinate between your sector and other sectors in collaboration with other departments (catering, grounds, finance, etc.).

    • Qualifications

  • Have good general management and customer service skills and understand the principles of solid financial management.
  • Demonstrate the ability to manage time and stress.
  • Possess a sense of planning and organization of human, financial, and material resources.
  • Be able to work as part of a team (both with other department heads and with members of their team) and effectively communicate the vision, objectives, projects, and targeted results.
  • Be familiar with problem-solving techniques.
  • Possess good analytical skills.
  • Have a general understanding of golf club operations.
  • Be highly available.
  • Be a member in good standing of the Professional Golfers' Association of Canada (PGA of Canada) or in the process of becoming one.
  • Minimum of 3 to 5 years of experience in a similar position.
  • Knowledge of club management software (e.g., Microsoft Office, Chronogolf, LightSpeed).
  • Bilingualism (French essential, English an asset).

    • Compensation

  • Salary between $50,000 and $70,000 per year.

    • Benefits / Perks

  • Benefits to be negotiated.

    • PGA of Canada / PGA of Québec membership fees paid by the Club.

  • Flexible schedule including evenings and weekends.

    • Contact Information

    Send your resume and cover letter to the general management of Club Sports Belvédère Val-d'Or at View email address on ca.snapjobsearch.com

    #J-18808-Ljbffr

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    Manager • Banff, Division No. 15, CA

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