Store Manager - Peace River

What you’ll do:

• Provide excellent customer experience
• Provide leadership and direction to Department Managers in the development and achievement of operational goals and financial results including sales, margins, expenses, inventory, and sales per employee hour (SPEH)
• Oversee daily store operations, ensuring proper maintenance, security, and housekeeping of the store and property. Implement company programs, policies, and operational standards effectively
• Manage sales growth and profitability by setting sales objectives, monitoring performance, controlling expenses, and recommending pricing, promotions, and product strategies
• Handle filing, record keeping, and perform other ISS45 File Maintenance Functions
• Ensure efficient procurement, ordering, receiving, and warehousing of merchandise Maintain inventory accuracy, promote or discontinue products as needed, and uphold brand and merchandising standards
• Prepare and manage store budgets, ensuring targets for sales, margins, and expenses are achieved. Oversee cash handling, purchase orders, mark-downs, and accounts receivable according to company policy
• Recruit, train, and develop employees while setting goals and managing performance. Provide clear direction, ensure adherence to job procedures, and foster a motivated and productive team
• Build strong customer relationships by ensuring high service standards, resolving complaints promptly, and implementing initiatives to enhance customer satisfaction and loyalty
• Enforce safety, environmental, and asset protection policies. Ensure compliance with government regulations and company standards to maintain a safe environment for employees and customers
• Other duties, as assigned
  

Why it matters:

Our Team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are and what you have:

• 5+ years of progressively responsible work experience in a retail environment, including 1-2+ years of demonstrated experience as a Supervisor or Team Leader
• Demonstrated experience tracking and monitoring customer satisfaction levels
• Exceptional communication (verbal and written) and interpersonal skills
• Demonstrated effective team leadership skills with the ability to work well within a multigenerational and diverse team
• Ability to effectively manage operational budgets, maximize operational efficiency, and improve sales and growth margin
• Effective planning, organization and time management skills
• Strong inventory management, analytical and problem-solving skills
• Experience coaching, mentoring and providing performance feedback to Managers/Supervisors
• Great computer skills (including data entry accuracy) and the ability to manage computer files efficiently
• Related experience in the Co-operative Retailing System is an asset

Our Managers receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.