Administrative Assistant/Receptionist, Greenwood Court

Administrative Assistant/Receptionist
Part-Time, Monday to Friday, 30 hours weekly

Greenwood Court, Tri-County Mennonite Homes
Stratford, ON

About Greenwood Court:

Greenwood Court is designed as a 'Community of Care' where seniors are able to age in place. As the needs of our seniors change, they have access to additional services and supports without having to leave familiar surroundings or newly developed friendships. Staff and volunteers are committed to making Greenwood Court "a place to call home" for its residents.

About the position:

The Administrative Assistant / Receptionist provides professional administrative support and serves as the first point of contact for residents, families, and visitors. This role requires strong customer service skills, excellent organizational abilities, and the ability to communicate courteously and effectively.

Wage:

• $20.64-$23.93

Experience

• Experience in Long Term Care, or similar field.
  
• Previous administrative, reception, or customer service experience preferred.

Qualifications:

• Office Management or Health Care Administrative Courses
• Strong organizational and multitasking abilities.
  
• Excellent interpersonal and communication skills, both verbal and written.
  
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Point Click Care
  
• AP/AR experience, Billing, Bookkeeping, File Management
• Ability to maintain confidentiality and handle sensitive information professionally.
  
• Positive attitude, adaptability, and commitment to providing excellent customer service.

Key Responsibilities:

• Greet residents, families, and visitors with courtesy, professionalism, and a welcoming demeanor.
  
• Deliver exceptional customer service, responding promptly to inquiries in person, via phone, and email.
  
• Maintain employee records and files in accordance with organizational policies and confidentiality standards.
  
• Maintain accurate and up-to-date resident business and administrative files.
  
• Assists Finance with accounting process for trust funds such as making deposits, receiving revenues, custodian of petty cash, billing, and receipts.
  
• Assist with the new hire process, including coordination of documentation and onboarding tasks.
  
• Order, track, and maintain office supplies to ensure smooth day-to-day operations.
  
• Provide administrative support to various departments as needed.
  
• Responsible for room bookings for internal and external stakeholders
  
• Monthly newsletter creation as well as internal communication creator.
  
• Work in accordance with the Resident Bill of Rights, Freedom of Information Protection of Privacy Act, Workplace Safety and Insurance Act and other pertinent legislation and organizational policies.
  
• Perform other duties as assigned to support the overall operations of the organization.

What we Offer:

• Full-time, part-time and casual opportunities
• Pension plan
• Health and dental benefits
• Short-term disability
• Life insurance
• Paid orientation
• Training opportunities and career development
• Employee appreciation lunches and events
• An employee Social Committee
• Tuition support programs
• Employee pricing on meals from our kitchen
• A positive and supportive working environment

About Tri-County Mennonite Homes

New employees will be required to complete a vulnerable sector check and TB test as part of the onboarding process.

Tri-County Mennonite Homes does not require COVID-19 vaccination as a part of the onboarding process, however TCMH continues to strongly recommend "up-to-date" COVID-19 vaccinations.

Tri-County Mennonite Homes is a leader in providing services to seniors and adults with developmental disabilities. With dedicated staff and volunteers, we operate three divisions: Greenwood Court in Stratford, Nithview Community in New Hamburg, and Aldaview Services in New Hamburg. Our mission is "Making Every Day Matter".

Tri-County Mennonite Homes is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with our Human Resources Consultant.