Talent.com
Randstad Canada
Bilingual Customer Service Representative IIIRandstad Canada • Gatineau, Quebec, CA
Bilingual Customer Service Representative III

Bilingual Customer Service Representative III

Randstad Canada • Gatineau, Quebec, CA
Il y a plus de 30 jours
Salaire
25,18 $CA par heure
Type de contrat
  • Temporaire
  • Quick Apply
Description de poste
The Customer Service Representative III supports the administrative management of company's Québec’s non-regulated activities while delivering excellent service to both internal and external stakeholders.

JOB TITLE: Bilingual Customer Service Representative III
LOCATION: Québec, Gatineau
SCHEDULE: 35h hours weekly, onsite only

Fully onsite position

Advantages
• Contract Duration: 1-Year Contract (with strong potential for extension)
• Salary: $25.18 / hour
• Location: Gatineau, QC (J8V 3P8)


Responsibilities
• Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers
• Actively listen and understand customers' needs and provide on the spot solutions in an efficient and courteous manner
• Seize opportunities to upsell service and/or product to customers.
• Become a product & service expert and understand each customer's needs to provide accurate and practical solutions.
• Cordially and respectfully resolve complaints and transform them into lessons learned.
• Perform related administrative tasks, as the need arises

Qualifications
• The person in this role must be fluent in French (speaking, reading, writing). As the person in this role is required to frequently interact with colleagues, stakeholders and clients that do not speak French, a proficient knowledge of English (speaking, reading, writing) is also required.
• Excellent communication and active listening skills
• Strong sales abilities and upselling techniques
• Ability to work efficiently in a fast-paced environment
• Skilled at managing multiple changing priorities
• Computer-savvy and comfortable using various software systems
• Strong knowledge of procedures and ability to follow detailed processes
• Problem-solving mindset with a customer-focused approach
• Adaptable, patient, and professional under pressure
• Team-oriented with the ability to work independently
• Effective complaint handling and resolution skills
• Upselling skills

Summary
If Bilingual Customer Service Representative III role in Gatineau sounds like a good fit for you, please APPLY ONLINE at www.randstad.ca
Alternatively, you can apply via email by sending your resume with the job title in the subject line to: marie.thiers@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Créer une alerte emploi pour cette recherche

Bilingual Customer Service Representative III • Gatineau, Quebec, CA

Offres similaires

Customer Service Representative

Canadian LinenOttawa, ON, CA
Temps plein

Posted Thursday, June 18, 2026 at 3:00 AM.Canadian Linen & Uniform Service Corp.Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtua... Voir plus

 • Offre sponsorisée

Client Service Representative [Hourly]

CIBCOttawa, ON, CA
Temps plein

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking... Voir plus

 • Offre sponsorisée

Customer Service Representative

AYS IncOttawa, ON, CA
Temps plein

Position: Customer Service Representative.AYS Inc is a leading provider of [insert company's products or services] in the [insert location] area.We are currently seeking a highly motivated and cust... Voir plus

 • Offre sponsorisée

Bilingual Customer Service Advocate - Remote (Insurance)

Empire Life Investments Inc.Ottawa, ON, CA
Télétravail
Temporaire

A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Voir plus

 • Offre sponsorisée

Remote Customer Service Agent with Bilingual Proficiency

ConcentrixOttawa, ON, CA
Télétravail
Temps plein

Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Voir plus

 • Offre sponsorisée

Customer Service Associate

KaleMart24Ottawa, ON, CA
Temps plein

KaleMart24 (Drift Prime Corporation) is redefining the “convenience store” by offering a sanctuary of health-minded choices that make it easy for you to make thoughtful decisions.We make natural pr... Voir plus

 • Offre sponsorisée

Customer Service Representative

Farm Boy Inc.Ottawa, ON, CA
Temps plein

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience ... Voir plus

 • Offre sponsorisée

Remote Bilingual Customer Service Agent

Canon Canada Inc.Ottawa, ON, CA
Télétravail
Temps plein

Become a Bilingual Customer Service Representative at Canon Canada, working remotely to provide outstanding client service in French and English.You'll play a crucial role in customer communication... Voir plus

 • Offre sponsorisée

Sales & Customer Service Representative – Students Welcome | Growth Opportunity - ottawa

JMA marketing inc.ottawa, on, ca
Temps plein

Gatineau / Ottawa Region (In-person.Average: $45,000 – $75,000/year.JMA Marketing is a fast-growing sales and marketing company based in Gatineau, working with major brands in telecommunications.We... Voir plus

 • Offre sponsorisée

Bilingual Manager, Infrastructure as a Service (IaaS)

Canada Mortgage and Housing CorporationMontreal (Administrative Region), Ottawa
Temps plein +1

Bilingual Manager, Infrastructure as a Service (IaaS).Language Skill Levels (Read/Write/Speak):.Our salaries generally range from $104,180.Annual individual performance incentive.Comprehensive grou... Voir plus

 • Offre sponsorisée

Service Supervisor I

Farm Boy Inc.Ottawa, ON, CA
Temps plein

From the moment we opened our doors in 1981, we knew we wanted to be different.The people who work here are special, and that’s what makes us special.Our team members uphold the standards we set lo... Voir plus

 • Offre sponsorisée

Bilingual Customer Support Associate

BET99Ottawa, ON, CA
Temps plein

BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a... Voir plus

 • Offre sponsorisée

Otis Bilingual Account Manager Job

Otis Elevator Co.Ottawa, ON, CA
Temps plein

Explore a rewarding career as a Bilingual Account Manager with Otis in Ottawa.This full-time position is focused on sales, customer relationships, and technical consultation.You will play a crucial... Voir plus

 • Offre sponsorisée

Customer Service Representative

ArsenaultOttawa, ON, CA
Temps plein

About the job Customer Service Representative.Arsenault is an online e-Commerce platform designed for people worldwide who wish to start or continue their business ideas of all shapes and sizes.Mer... Voir plus

 • Offre sponsorisée

Bilingual Customer Service Associate — Remote, Flexible Hours

HGSOttawa, ON, CA
Télétravail
Temps plein

Une entreprise de gestion de l'expérience client recherche un représentant du service à la clientèle passionné pour fournir des solutions adaptées aux clients.Le candidat idéal devra avoir une expé... Voir plus

 • Offre sponsorisée

Ottawa Toyota BDC Service Representative

Home Run Auto GroupOttawa, ON, CA
Temps plein

Pursue a fulfilling career as a Service BDC Representative at Ottawa Toyota.This role involves scheduling, follow-ups, and exceptional customer interaction on a flexible basis.Ottawa Toyota is look... Voir plus

 • Offre sponsorisée

Bilingual Specialist in IT Service Management

Canada Mortgage and Housing CorporationOttawa, ON, CA
Temps plein

Step into a pivotal role at CMHC as a Bilingual Senior Specialist in IT Operations Monitoring & Service Insights.This hybrid position combines incident management with advanced monitoring technique... Voir plus

 • Offre sponsorisée

Customer Service Lead - BERICAP North America

BERICAP North Americaottawa, on, ca
Temps plein

BERICAP is a leading international manufacturer of plastic and aluminum closures, operating 30 production plants and serving customers in over 100 countries.With three production facilities in the ... Voir plus

 • Offre sponsorisée

Customer Service Lead - ottawa

BERICAP North Americaottawa, on, ca
Temps plein

BERICAP is a leading international manufacturer of plastic and aluminum closures, operating 30 production plants and serving customers in over 100 countries.With three production facilities in the ... Voir plus

 • Offre sponsorisée

*Bilingual Customer Care Representative — 100% Remote

Recruit Action inc.Ottawa, ON, CA
Télétravail
Temps plein +3

Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Be among the first 25 applicants.Bilin... Voir plus