Lead Installer

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Job Title : Lead Installer

Reporting To : Install Field Manager

Department : Home Services Operations

Location : Barrie

File Number : 3137

Rate of Pay : $37.43 per hour - as per collective agreement

Hours of Work : Monday to Saturday, 8 : 00 a.m. to 6 : 00 p.m., five (5) consecutive days per week

Complete all HVAC, water heater, and all other equipment installations relating to products sold by Enercare Home Services.

Responsibilities

Accountable and responsible for sustaining and delivering high customer satisfaction and excellence levels in our Home Service Operations Group.

Accountable and responsible for the effective and efficient completion of installations, delivery and removal of equipment required for performing all installations to company standards and in keeping with our value proposition.

Responsible for assuring all tools and equipment used are in good and safe working order.

Accountable for receiving installation orders from assigned supervisor.

Responsible for calling customers to arrange for pre-measuring where necessary.

Responsible for keeping installation vehicle clean and neat both inside and out in keeping with the company's professional image.

Responsible for keeping vehicle stocked with all material necessary to perform daily duties.

Responsible for promoting Enercare products and services.

Responsible for providing best advice to customers on repairing or replacing existing equipment.

Qualifications

Must have valid Gas Fitter 2 or Gas Fitter 1 license

Must have valid 313D AC license

Must have CFC Permit (ozone depletion)

Must have a valid Driver’s license with a clean driver’s abstract maintained

Must have a minimum of 3 years, recent HVAC equipment installation experience

Must be physically able to perform heavy lifting as per the Physical Needs Analysis (attached)

Must have the ability to operate all necessary tools and equipment related to installation projects

Demonstrated mechanical aptitude

Proven commitment to the delivery of customer–focused service

Excellent written and verbal communications.

Exceptional interpersonal skills

Able to work with minimal supervision

Results oriented achieving high levels of individual and team performance.

Preferred licenses in plumbing, electrical work, sheet metal.

This position applies to UNIFOR Local 975.

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